Clinical Support Specialist – Neurosurgery
SoluStaff
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide in-depth clinical support and technical expertise to medical teams utilizing advanced surgical technology in operating room environments, with a focus on neurology-related procedures.
- Deliver effective, hands-on training for neurosurgeons, radiologists, OR nurses, and MRI technologists on system use, imaging software, and procedural best practices.
- Support site readiness activities, including system installation and qualification, in collaboration with technical and engineering teams.
- Attend and support live cases, ensuring optimal workflow and clinical outcomes; assist with troubleshooting and documentation of case metrics.
- Build and sustain strong relationships with clinical stakeholders, ensuring their confidence in system capabilities and long-term satisfaction.
- Document all post-case findings, clinical outcomes, product feedback, and procedural insights through structured reporting tools.
- Act as a liaison between clinical users and technical support teams, ensuring continuous improvement based on real-world feedback.
- Stay up-to-date on advancements in neuro-oncology, stereotactic navigation, and image-guided surgical technologies.
Requirements
- Bachelor’s degree in a relevant field such as Biomedical Engineering, Biology, Medical Imaging, or Medical Technology.
- Prior experience in the Operating Room and/or MRI environments, especially supporting surgical teams or imaging procedures.
- Background in training, clinical applications, or support of medical devices.
- Experience with stereotactic neurosurgery or image-guided surgical platforms is strongly preferred.
- Strong understanding of planning/navigation software and MRI-based diagnostic workflows.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Stipend to offset travel costs such as gas and tolls.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical supporttechnical expertisesurgical technologytrainingsystem installationtroubleshootingstructured reportingneuro-oncologystereotactic navigationimage-guided surgery
Soft skills
relationship buildingcommunicationcollaborationproblem-solvingadaptabilityattention to detailcustomer satisfactionteamworkleadershipinterpersonal skills