Technical Writer

• Plan, write, and maintain high-quality customer-centric content for Solo.io's enterprise products and open source communities, including step-by-step instructions, API, CLI, GUI, Helm, and other reference documentation.
• Effectively manage multiple documentation projects simultaneously, balancing competing priorities and deadlines.
• Proactively engage with engineers, product managers, customer success, and the field to gather accurate technical details, assess documentation needs, verify customer use cases, and validate documentation.
• Champion a "docs as code" approach, integrating documentation into the development lifecycle.
• Test product features, APIs, CLI, and workflows to verify accuracy, reproduce procedures, and uncover gaps or ambiguities before publishing documentation.
• Contribute feedback on usability, terminology, and design during product development and pre-release testing.
• Participate in frequent, collaborative peer reviews, offering and receiving feedback openly and constructively, with a focus on quality improvement.
• Help evaluate, adopt, and develop new tools or workflows that make the documentation processes more efficient.

Senior Technical Writer

Senior Technical Writing Specialist

Staff Technical Writer

Senior Technical Editor

Technical Writer

Technical Writer