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[solidcore]

Vice President – Studio Operations

[solidcore]

Vice President of Studio Operations overseeing North America studio fleet growth and operational excellence for [solidcore] fitness.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Own full P&L responsibility for the North America studio fleet, including revenue, payroll, expense management, and profitability
  • Drive comp growth, productivity, and contribution through disciplined performance management and strong operational rhythms
  • Set and own the operational strategy for all studios, translating company vision into executable programs across the North American studios
  • Drive top-line revenue and bottom-line profitability across all markets, including membership growth, client retention, package and retail sales, and new studio performance
  • Establish clear performance expectations, KPIs, and accountability mechanisms across the field organization
  • Identify risks and opportunities across regions, proactively adjusting strategies to deliver financial targets
  • Lead, coach, and develop Senior Directors responsible for Directors and Area Managers across all regions
  • Build a high-performing, engaged, and accountable field leadership structure capable of supporting rapid scale
  • Scale leadership systems, communication rhythms, and operational routines to support a larger, more diverse team
  • Ensure consistency in execution, communication, and decision-making across all markets
  • Design and execute in partnership field leaders with turnaround plans for underperforming markets or studios as needed
  • Drive operational excellence across the fleet, ensuring every studio delivers a consistent, world-class [solidcore] experience
  • Continuously refine operational standards and remove friction for studio teams by improving tools, communication, and workflows
  • Analyze studio performance data — including client retention, team performance, revenue, and client satisfaction — and lead the organization to act decisively on insights
  • Maintain a relentless focus on customer experience, service standards, and brand integrity
  • Lead new studio launch strategy, partnering with Real Estate, Development, Construction and marketing to ensure openings are executed to the highest standard and studios ramp quickly
  • Evaluate studio performance, market dynamics, and organizational needs to inform future growth decisions
  • Drive multi-year growth plans focused on sales, transaction increases, and long-term value creation
  • Ensure the field organization is structured and resourced to support a growing fleet
  • Partner closely with Marketing, Analytics, Finance, People & Culture, Real Estate, and Digital to align studio strategies with company priorities
  • Serve as a key voice of the studios, bringing field insights into enterprise-level decisions and leadership discussions
  • Represent studio operations in executive leadership discussions, board updates, and investor conversations as needed
  • Oversee rollout of major company-wide initiatives, ensuring field teams execute consistently and effectively

Requirements

What you’ll need
  • 10+ years of progressive leadership experience in multi-unit operations within fitness, retail, hospitality, consumer services, or a similarly fast-paced, customer-centric industry
  • Minimum 3–5 years in a VP-level or equivalent executive role with direct oversight of regional or national operations teams, including multi-layered field organizations
  • Proven track record of scaling operations in a high-growth or startup environment
  • Deep experience with full P&L ownership and financial management across multiple locations or markets
  • Demonstrated success building, developing, and retaining high-performing teams across geographically dispersed markets
  • Strong merchant mindset with deep understanding of unit-level economics, sales levers, and competitive landscape
  • Exceptional strategic thinker with the discipline and willingness to be hands-on when the business demands it
  • Proven ability to lead through change — inspiring and holding leaders accountable through transformation
  • Outstanding communication, executive presence, and the ability to influence at all levels of the organization
  • Genuine passion for fitness, wellness, and the [solidcore] mission
  • Willingness to travel up to 50%

Benefits

Comp & perks
  • Competitive executive compensation package (base salary + performance bonus)
  • Monthly cell phone stipend
  • 401k with employer match
  • Health, dental, & vision insurance
  • Flexible PTO
  • Free drop in classes at [solidcore]
  • And MORE

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementfinancial managementperformance managementoperational strategydata analysisKPI establishmentturnaround planningsales growthclient retentionmulti-unit operations
Soft Skills
leadershipcoachingstrategic thinkingcommunicationinfluenceteam developmentaccountabilitycustomer experience focusadaptabilityproblem-solving