Collection Specialist

Solera, Inc.

Collection Specialist managing high-value delinquent accounts for Solera, a global vehicle-data and software services company. Negotiating payments, analyzing collections data, and mentoring junior collectors.

Posted 8/25/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex collections, ensuring compliance with relevant laws and regulations, and providing exceptional customer service. Proficient in data analysis and negotiation to optimize recovery strategies and mentor junior staff.

Highest-signal resume keywords

Collections ManagementFluent English And FrenchNegotiation SkillsData Analysis ToolsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collections SoftwareMicrosoft ExcelData AnalysisAccounting PrinciplesLegal CompliancePayment ArrangementsCollection ReportingProblem-SolvingOrganizational SkillsCommunication Skills

Soft Skills

Attention To DetailInterpersonal SkillsTeam CollaborationCoaching And MentoringAbility To Work Under Pressure

Tools & Technologies

MS OfficeERP SystemsCollection Software

Industry Keywords

FDCPA ComplianceDelinquent AccountsPayment BehaviorsCollection StrategiesCustomer Communication

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Communicate with customers by phone, email, and written correspondence regarding complex issues, concerns, disputes, and payment arrangements
Provide professional and courteous customer service
Manage complex and high-value delinquent accounts to maximize recovery
Monitor, track, and document communications, agreements, and payment activities
Collaborate with sales and customer service teams to resolve issues and ensure timely payment
Negotiate settlements, discounts, and extended payment terms
Maintain accurate collection records in compliance with legal and regulatory requirements
Report collection activities and account status to management
Escalate delinquent and high-risk accounts and recommend legal action when necessary
Analyze customer accounts, trends, and payment behaviors to improve collection strategies
Generate and analyze collection reports and provide process-improvement insights
Ensure compliance with collection laws and regulations, including the FDCPA
Guide, train, and mentor junior collection staff (Levels 1 and 2) on complex cases and best practices

Requirements

What you’ll need

Bachelor’s degree in finance, business, or a related field (or equivalent experience)
At least 3 years of relevant experience in collections (must)
Fluent English and French language minimum B2/C1 (must)
MS Office fluency, including Word and Excel
In-depth knowledge of relevant laws and regulations governing collections activities
Familiarity with basic accounting principles
Proficiency in collection software, Microsoft Office applications, especially Excel, and data analysis tools
Experience with collections software or ERP systems is a plus
Strong negotiation and communication skills
Exceptional problem-solving and analytical skills
Attention to detail, accuracy, and organizational skills
Ability to work under pressure, meet deadlines, make sound judgments, prioritize tasks, and work in a fast-paced environment
Willingness to learn and follow established procedures
Ability to work collaboratively as part of a team
Excellent customer service and interpersonal skills
Ability to lead, coach, and mentor an individual or team
Required to sit for extended periods, wear a telephone headset, type for extended periods, and work with digital displays

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Solera, Inc. Website LinkedIn All Job Openings 5001 - 10000 employees Founded 2005 🚘 Automotive 💼 Consulting 📦 Logistics Automotive
Consulting
Logistics Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector. Collection Specialist 🔥 1 minute ago 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Collection Specialist 👻 Ghost score 10% 🗣️🇫🇷 French Required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Communicate with customers by phone, email, and written correspondence regarding complex issues, concerns, disputes, and payment arrangements
Provide professional and courteous customer service
Manage complex and high-value delinquent accounts to maximize recovery
Monitor, track, and document communications, agreements, and payment activities
Collaborate with sales and customer service teams to resolve issues and ensure timely payment
Negotiate settlements, discounts, and extended payment terms
Maintain accurate collection records in compliance with legal and regulatory requirements
Report collection activities and account status to management
Escalate delinquent and high-risk accounts and recommend legal action when necessary
Analyze customer accounts, trends, and payment behaviors to improve collection strategies
Generate and analyze collection reports and provide process-improvement insights
Ensure compliance with collection laws and regulations, including the FDCPA
Guide, train, and mentor junior collection staff (Levels 1 and 2) on complex cases and best practices 🎯 Requirements
Bachelor’s degree in finance, business, or a related field (or equivalent experience)
At least 3 years of relevant experience in collections (must)
Fluent English and French language minimum B2/C1 (must)
MS Office fluency, including Word and Excel
In-depth knowledge of relevant laws and regulations governing collections activities
Familiarity with basic accounting principles
Proficiency in collection software, Microsoft Office applications, especially Excel, and data analysis tools
Experience with collections software or ERP systems is a plus
Strong negotiation and communication skills
Exceptional problem-solving and analytical skills
Attention to detail, accuracy, and organizational skills
Ability to work under pressure, meet deadlines, make sound judgments, prioritize tasks, and work in a fast-paced environment
Willingness to learn and follow established procedures
Ability to work collaboratively as part of a team
Excellent customer service and interpersonal skills
Ability to lead, coach, and mentor an individual or team
Required to sit for extended periods, wear a telephone headset, type for extended periods, and work with digital displays Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Cash Collection & Allocation Specialist, French Speaker 🕒 6 days ago Hitachi 10,000+ employees 🚘 Automotive 🏗️ Construction 💼 Consulting Website LinkedIn All Job Openings Hitachi Vantara, a data infrastructure company, seeks a cash collection specialist handling French-language invoice payments, disputes, cash allocation, reporting, and general-ledger booking. 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Collection Specialist 🗣️🇫🇷 French Required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs