Strategic Account Executive – Strategic Account Director

Solera, Inc.

Strategic Account Director managing high-value automotive dealer groups for Solera's Dealer Solutions. Focused on retention, growth, and aligning solutions with business objectives.

Posted 7/28/2026full-timeRemote • 🇨🇦 CanadaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic accounts within the automotive SaaS sector, focusing on retention, upsell revenue, and multi-solution adoption. Proficient in developing strategic account plans and executing growth strategies aligned with dealership operations and performance outcomes.

Highest-signal resume keywords

Automotive SaaS ExperienceStrategic Account ManagementExecutive Communication SkillsNegotiation SkillsData-Driven Growth Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dealership OperationsCRM ManagementUpsell Revenue GenerationMulti-Solution AdoptionPerformance Outcome Analysis

Soft Skills

Presentation SkillsCross-Functional Collaboration

Tools & Technologies

DMS SolutionsCRM ToolsMarketing Campaign Execution

Industry Keywords

Automotive Retail OperationsFixed OpsVariable OpsCustomer Risk MitigationStrategic Partnerships

About the role

Key responsibilities & impact

Own executive‑level relationships across assigned strategic accounts, including Corporate Management, Dealer Principals, General Managers, Fixed Ops Directors, BDC Leaders.
Position Solera as a long‑term strategic partner by aligning solutions to Group growth, profitability, and operational priorities.
Lead structured, value‑based executive business reviews focused on performance outcomes, roadmap alignment, and future growth opportunities.
Own renewal strategy, negotiation, and execution for assigned strategic accounts, ensuring high retention and contract continuity.
Proactively identify renewal risk, develop mitigation strategies, and mobilize cross‑functional resources to protect revenue.
Drive upsell and expansion revenue by identifying whitespace opportunities, multi‑solution adoption paths, and incremental module growth.
Develop and maintain annual and quarterly strategic account plans that include: Enterprise business goals across fixed ops, variable ops, and marketing Current solution footprint and adoption maturity Expansion targets and revenue growth opportunities Risk indicators, renewal timelines, and mitigation strategies.
Drive growth across Solera’s solution portfolio, including DMS: Service, parts, accounting, and inventory workflows CRM: Lead management, showroom effectiveness, and BDC optimization Service: Service Suite check‑in, scheduling, inspections, and technician productivity Marketing: Campaign execution, retention, reputation management, and equity mining through Sales Journey.
Collaborate with Solution Performance Managers and Product SMEs to ensure deep adoption across strategic accounts.

Requirements

What you’ll need

3–6+ years of experience in automotive SaaS, dealership technology, or automotive retail operations.
Demonstrated success managing strategic or enterprise‑level accounts with retention and expansion responsibility.
Strong understanding of dealership operations across fixed ops, variable ops, CRM, and marketing.
Proven ability to drive upsell revenue and multi‑solution adoption within an existing customer base.
Strong executive communication, negotiation, and presentation skills.
Data‑driven approach to identifying growth opportunities and customer risk.

Benefits

Comp & perks

Competitive base salary with variable compensation aligned to renewal performance, upsell revenue, and adoption outcomes
Comprehensive benefits and professional development opportunities