Client Training Consultant

Solera, Inc.

Fixed Ops Professional Service Consultant providing on-site training and expert advice for clients' dealerships. Help ensure peak efficiency and profitability with Auto/Mate DMS applications.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Deliver engaging on-site consultation and training sessions during new installations of Auto/Mate Enterprise Software, fostering customer confidence and trust.
Provide expert advice to dealership management on best practices for system setup and software usage, ensuring compliance with business plans, industry trends, existing processes, and relevant laws.
Collaborate closely with dealership management to gather critical data for decision-making and reporting.
Guide customers in creating custom reports and dashboards to meet their specific reporting needs.
Ensure the successful completion of the onsite training plan by monitoring progress throughout the installation week.

Requirements

What you’ll need

3-5+ years of dealership Fixed Ops experience required, including roles in Service and/or Parts management.
2-5+ years of on-site implementation experience preferred.
Prior Auto/Mate DMS experience is a plus.
Bachelor’s degree preferred or an equivalent combination of education and experience.
Proficiency in Microsoft Office Suite preferred.
Strong experience in training and presenting, both in group settings and one-on-one.
Excellent communication skills, including effective phone communication.
Bi-lingual (English/Spanish) preferred.

Benefits

Comp & perks

Traveling 75% of the time
Engage in on-site consultation and training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Auto/Mate Enterprise SoftwareDMS (Dealer Management System)Microsoft Office Suitecustom reportsdashboardson-site implementationtrainingconsultation

Soft Skills

communication skillspresentation skillscustomer confidencetrust buildingcollaborationdata gatheringdecision-making

Certifications

Bachelor's degree