Solera, Inc.

Contents Claims Coordinator

Solera, Inc.

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Ownership of claim files from intake through delivery
  • Manages all tasks and actions necessary to complete a successful claim assignment
  • Responds appropriately and professionally to customers both internally and externally
  • Collaborate with all business units and queues within Enservio
  • Adheres to all applicable service levels
  • Work closely with Adjuster Owners on accounts
  • Assist with special projects assigned by management
  • Provide customer service via Live Chat & Hotline

Requirements

  • 1-3 years of customer service experience
  • Excellent oral and written communication skills
  • Strong listening, analytical and problem solving skills
  • Ability to prioritize in a fast paced environment with tight deadlines
  • Proficient in Microsoft Office Suite, especially Excel
  • College degree or equivalent experience required
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceanalytical skillsproblem solvingMicrosoft Office SuiteExcel
Soft Skills
oral communicationwritten communicationlistening skillsprioritizationtime management