Claims Coordinator
Solera Holdings, LLC.
Content Claims Coordinator
Solera Holdings, LLC.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Triage and Handling of complex assignments
- Ownership of files from Triage to Valuation services
- Manages all tasks and actions necessary to move claims to Contents Valuation
- Responds appropriately and professionally to customers
- Collaborate with all business units and queues within Enservio
- Work closely with Adjuster Owners on accounts
- Provide customer service via Live Chat & Hotline
Requirements
- 1-3 years of customer service experience
- Demonstrated ability to thrive in a fast-paced, results-driven environment
- Strong multitasking skills
- Self-motivated
- Excellent written and verbal communication skills
- Strong analytical, listening, and problem-solving abilities
- Proven time management skills
- Ability to prioritize tasks and manage workload independently
- Comfortable making sound decisions with minimal supervision
- Proficient in Microsoft Office Suite, especially Excel
Benefits
- N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicemultitaskinganalytical skillsproblem-solvingtime managementprioritizationdecision makingMicrosoft Office SuiteExcel
Soft skills
self-motivatedexcellent written communicationexcellent verbal communicationlistening skills
