• Triage and Handling of complex assignments
• Ownership of files from Triage to Valuation services
• Manages all tasks and actions necessary to move claims to Contents Valuation
• Responds appropriately and professionally to customers
• Collaborate with all business units and queues within Enservio
• Work closely with Adjuster Owners on accounts
• Provide customer service via Live Chat & Hotline

Requirements

1-3 years of customer service experience
Demonstrated ability to thrive in a fast-paced, results-driven environment
Strong multitasking skills
Self-motivated
Excellent written and verbal communication skills
Strong analytical, listening, and problem-solving abilities
Proven time management skills
Ability to prioritize tasks and manage workload independently
Comfortable making sound decisions with minimal supervision
Proficient in Microsoft Office Suite, especially Excel

🔍 ATS Optimization Keywords
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Hard Skills

customer service
multitasking
analytical skills
problem-solving
time management
prioritization
decision making
Microsoft Office Suite
Excel

Soft Skills

self-motivated
excellent written communication
excellent verbal communication
listening skills

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