Operations Director, Pharma Relations

Soleo Health

Operations Director leading operational execution for Pharma Relations at Soleo Health. Coordinating cross-functional activities and ensuring efficiency in pharmaceutical contracting.

Posted 4/24/2026full-timeRemote • Texas • 🇺🇸 United StatesLead💰 $107,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Coordinate the contracting process by partnering with legal and internal stakeholders to draft, review, redline, and facilitate execution of manufacturer contracts related to access, data, and services.
Align contract documentation with operational capabilities, reimbursement models, compliance requirements, and internal risk controls.
Ensure accuracy, clarity, and consistency across contractual documentation.
Own the operational execution of the RFP process from intake through submission, including coordination of inputs, timelines, and deliverables.
Ensure timely, accurate, and high-quality RFP submissions by managing workflows, content integration, and stakeholder contributions.
Utilize the RFP repository to populate and maintain standard responses, coordinating updates with internal subject matter experts.
Structure proposals and synthesize clinical, technical, and operational content into clear, cohesive submissions.
Ensure compliance with RFP specifications, timelines, and evaluation criteria.
Maintain and continuously improve the RFP repository/library.
Develop and manage implementation plans to support the transition of awarded contracts into operational readiness.
Define scope, timelines, milestones, KPIs, and cross-functional handoffs required for successful program launch.
Coordinate cross-functional handoffs across Operations, Clinical, Finance, and Technology to ensure a smooth transition from contract execution to program launch.
Facilitate structured reviews with Legal, Compliance, Clinical Services, Patient Access, Finance, Technology/PMO, and Sales.
Drive coordination, issue tracking, and resolution across teams to support timely execution of deliverables.
Provide clear status updates, track decisions, and escalate risks as needed.
Maintain and standardize proposal and contract content, including standard responses, case studies, service descriptions, bios, and qualifications.
Partner with the Pharma Relations Program Manager and PMO to ensure business rules, workflows, and documentation are current, consistent, and accessible.
Track progress, risks, and dependencies; produce status reporting, dashboards, and post-award debriefs.
Capture lessons learned and implement process improvements to enhance efficiency, quality, and consistency across workflows.
Establish and maintain operational processes, tools, and documentation that enable Program Management and Business Development teams to effectively execute and manage manufacturer programs.

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, business, communications, public policy, or related field preferred.
5-7 years of experience in healthcare or specialty pharmacy, with direct involvement in contracting, RFP/proposal development, and project management.
Strong technical and business writing skills, with the ability to translate clinical, regulatory, and operational concepts into clear, evaluator-ready documentation.
Proven project management experience leading complex, multi-stakeholder initiatives.
High attention to detail with the ability to manage accuracy, compliance, and deadlines simultaneously.
Strong communication and facilitation skills, including executive-ready reporting and stakeholder engagement.
Proficiency with Microsoft 365 (Word, Excel, PowerPoint) and SharePoint.
Experience with project management tools (e.g., Smartsheet, MS Project).
Familiarity with proposal platforms (e.g., RFPIO, Loopio) and contract management systems (e.g., Lexion, LinkSquares).
Knowledge of the specialty pharmacy landscape, infusion therapies, clinical coordination models, accreditation standards, and healthcare reimbursement structures preferred.
Experience working with service level agreements, pricing exhibits, and performance guarantees preferred.
Comfort working with utilization data, quality metrics, and translating data into clear narrative preferred.

Benefits

Comp & perks

Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

contractingRFP developmentproject managementbusiness writingclinical coordinationdata analysiscompliance managementproposal structuringrisk managementKPI definition

Soft Skills

attention to detailcommunicationfacilitationstakeholder engagementproblem-solvingteam coordinationstatus reportingprocess improvementexecutive reportingcross-functional collaboration