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About the role
Key responsibilities & impact- Support the management of existing customer accounts by ensuring water treatment programs are running effectively and meeting performance targets.
- Conduct regular site visits to monitor system conditions, collect samples, and assist in troubleshooting basic technical issues.
- Assist in maintaining and optimizing water and wastewater treatment programs under guidance from senior team members.
- Support on-site trials, system adjustments, and performance tracking for current customers.
- Prepare service reports, document findings, and provide clear updates to customers and internal teams.
- Work closely with the sales team to maintain strong customer relationships and support retention and upselling opportunities.
- Assist in customer audits, inspections, and routine service activities.
- Ensure compliance with safety and operational standards at customer sites.
- Continuously learn and apply technical knowledge to improve service quality and customer satisfaction.
Requirements
What you’ll need- Bachelor’s degree in Engineering (Chemical, Environmental, Mechanical) or a related Science field.
- Fresh graduates or candidates with 1–3 years of experience are welcome to apply.
- Internship or academic exposure in water and/or wastewater treatment is an advantage.
- Strong willingness to learn and develop in a field-based, customer-facing role.
- Good problem-solving and analytical skills, with a hands-on approach.
- Service-minded, responsible, and proactive attitude.
- Willingness to travel regularly to customer sites within the Bangkok Metropolitan Area (approximately 5–10 days per month).
Benefits
Comp & perks- Health + wellness benefit plan
- Continuous professional development with many opportunities for growth
- Hybrid work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Water TreatmentWastewater TreatmentTechnical TroubleshootingPerformance TrackingService Reporting
Soft Skills
Service-Minded AttitudeProactive ApproachAnalytical SkillsWillingness to Learn