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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in water and wastewater treatment processes, with a strong focus on customer relationship management and compliance with safety standards. Capable of conducting site visits, troubleshooting technical issues, and preparing detailed service reports to enhance service quality and customer satisfaction.
Highest-signal resume keywords
Water Treatment ProgramsWastewater TreatmentCustomer Relationship ManagementProblem-Solving SkillsBachelor’s Degree in Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Water TreatmentWastewater TreatmentTechnical TroubleshootingPerformance TrackingService Reporting
Soft Skills
Service-Minded AttitudeProactive ApproachAnalytical SkillsWillingness to Learn
Industry Keywords
Customer AuditsOperational StandardsSite VisitsBangkok Metropolitan AreaField-Based Role
About the role
Key responsibilities & impact- Support the management of existing customer accounts by ensuring water treatment programs are running effectively and meeting performance targets.
- Conduct regular site visits to monitor system conditions, collect samples, and assist in troubleshooting basic technical issues.
- Assist in maintaining and optimizing water and wastewater treatment programs under guidance from senior team members.
- Support on-site trials, system adjustments, and performance tracking for current customers.
- Prepare service reports, document findings, and provide clear updates to customers and internal teams.
- Work closely with the sales team to maintain strong customer relationships and support retention and upselling opportunities.
- Assist in customer audits, inspections, and routine service activities.
- Ensure compliance with safety and operational standards at customer sites.
- Continuously learn and apply technical knowledge to improve service quality and customer satisfaction.
Requirements
What you’ll need- Bachelor’s degree in Engineering (Chemical, Environmental, Mechanical) or a related Science field.
- Fresh graduates or candidates with 1–3 years of experience are welcome to apply.
- Internship or academic exposure in water and/or wastewater treatment is an advantage.
- Strong willingness to learn and develop in a field-based, customer-facing role.
- Good problem-solving and analytical skills, with a hands-on approach.
- Service-minded, responsible, and proactive attitude.
- Willingness to travel regularly to customer sites within the Bangkok Metropolitan Area (approximately 5–10 days per month).
Benefits
Comp & perks- Health + wellness benefit plan
- Continuous professional development with many opportunities for growth
- Hybrid work arrangement