Support Engineer II

Solenis

Support Engineer II handling water treatment operations for Solenis. Conducting service visits, system testing, and maintaining customer relationships locally.

Posted 6/17/2026full-timeRemote • Louisiana • 🇺🇸 United StatesJuniorMid-Level💰 $77,270 - $113,322 per yearWebsite

About the role

Key responsibilities & impact

Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs.
Document all service activities through detailed reports and communicate findings to internal and external stakeholders.
Maintain accurate records of onsite chemical inventory.
Partner with Sales Account Managers to design, implement, and optimize water treatment programs.
Troubleshoot technical issues at customer sites and support the development of corrective action plans.
Identify opportunities for growth within existing accounts and assist with business development efforts at prospective sites.
Analyze operational data to evaluate program performance and recommend improvements.
Ensure all work is completed in a safe, compliant, and customer-focused manner.

Requirements

What you’ll need

Bachelor’s degree in Chemical Engineering or a related technical discipline preferred.
2–5 years of experience in industrial water treatment or a similar field preferred.
Ability to travel locally to customer sites on a regular basis.
Physical ability to lift and carry up to 50 pounds as required.
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.
Customer-focused mindset with the ability to build strong working relationships.

Benefits

Comp & perks

Competitive health and wellness benefits
Ongoing professional development and career growth opportunities
Paid time off and work-life balance support
Competitive salary and performance-based incentives
Retirement savings plan (401(k))
Company vehicle to support travel requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

water treatmentsystem testingchemical inventory managementdata analysiscorrective action planning

Soft Skills

analytical skillsproblem-solving skillscommunication skillscustomer-focused mindsetrelationship building

Certifications

Bachelor’s degree in Chemical Engineering