Key Account Manager, Water Hygiene

Solenis

Key Account Manager supporting Chem-Aqua's Healthcare Team in the USA. Driving sales and managing customer relationships by providing technical and consultative support to enhance water hygiene solutions.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Primary role will be to support our Healthcare Corporate Accounts Team.
The Key Account Manager – Water Hygiene will work with our sales force, customers, engineering, and technical marketing group to support ongoing water management plans for existing customers.
Responsibilities include administrative, technical, consultative, and sales support.
Participate in ongoing customer WMP meetings to provide technical support, remediation recommendations, and changes to operation to ensure patient safety.
Audit existing plans and confirm service expectations are being met
Consult customers to determine the appropriate water treatment and maintenance practices to minimize the risks associated with Legionella and other waterborne pathogens.
Collaborate with technical marketing and engineering teams to improve processes, documentation, literature, and collateral material.
Other projects and administrative duties as assigned by manager.

Requirements

What you’ll need

Familiarity with premise plumbing systems both potable and non-potable.
Experience with water safety / water hygiene with a focus on Legionella management in water systems
A Bachelor of Science with a GPA above 3.0. Focus on engineering, biology, or chemistry preferred.
Experience with the online platform LAMPS by HC Info
Proficiency in Microsoft Power Point, Excel, Word, and Outlook.
Strong interpersonal skills and an affinity to working with an interactive team.
Great organizational skills, attention to detail, follow through, and ability to manage multiple projects at once.
A high level of professionalism and strong communication skills.
The ability to survey facilities, take detailed notes, and produce reports based on findings.
The ability to speak comfortably in front of large groups during training and education seminars.
A positive attitude, a commitment to client service and a willingness to support the office team with a variety of assignments.

Benefits

Comp & perks

Employee-centric environment (regular corporate activities, personal relationships, small teams)
Family-first attitude (work-life balance support, flexible hours)
Approachable leadership (collaboration with top leaders, open-door policy)
Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
Paid vacation and holiday leave
Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
Employee recognition programs (appreciation week, awards and ceremonies)
Personal and professional development and growth
Tuition reimbursement
Financial wellness (retirement options, 401K match, employee credit union)
Benefits package (medical, dental, vision, life, long and short-term disability)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

premise plumbing systemswater safetywater hygieneLegionella managementtechnical supportremediation recommendationswater treatment practicesreport productionproject management

Soft Skills

interpersonal skillsorganizational skillsattention to detailcommunication skillsteam collaborationprofessionalismclient servicepublic speakingpositive attitude