Sales Administration Support

Solenis

Sales Administration Support managing customer creation and product migration processes for a leading specialty chemicals producer. Focus on reducing administrative workload and ensuring timely customer communication.

Posted 5/27/2026full-timeWarsaw • 🇵🇱 PolandMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

customer serviceadministrative rolesmaster data managementcommercial operationssales support processesanalytical skillsmultitaskingprocess orientationcoordinationissue resolution

Soft Skills

communication skillsinterpersonal skillsteam playercreativityengagementability to work under pressurestrong follow-upprioritization skillsability to work with defined timelinesability to work in a multicultural environment

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookSAPSalesforceelectronic invoicing systems

Certifications & Qualifications

Bachelor's degree

Industry Keywords

customer creation processproduct migrationstakeholder managementregulatory requestscustomer communication materialsadministrative documentationOTC team

About the role

Key responsibilities & impact

Own and manage the customer creation process for assigned countries
Reduce cycle time and administrative workload on Sales through proactive coordination and clear communication
Review customer master data quality and identify opportunities to improve it
Coordinate product migration activities, support identification of impacted customers in cooperation with Sales and data sources
Prepare and manage customer communication materials and formats in alignment with Sales
Ensure accurate system updates related to product changes and migrations
Collect and consolidate required input from stakeholders
Support a smooth customer transition while minimizing commercial and operational disruption
Provide general support to website customers, including updates and maintenance of legal and administrative documentation
Act as a point of contact for all regulatory and safety-related requests
Work closely with the OTC team to support issue resolution
Serve as the local contact for electronic invoicing processes

Requirements

What you’ll need

University degree (minimum Bachelor’s)
Some experience in customer service or administrative roles; candidates with internships in logistics are also welcome
Fluent in English
Strong communication and interpersonal skills, with the ability to work in a multicultural environment
High analytical skills and ability to work under pressure
Team player with creativity, engagement, and strong multitasking abilities
Strong ability to coordinate across multiple stakeholders and functions
Process‐oriented mindset with strong follow‐up and prioritization skills
Ability to work with defined timelines and service expectations
Proficient in Microsoft Word, Excel, and Outlook
Knowledge of SAP and Salesforce is an advantage
Experience with master data, commercial operations, or sales support processes is a plus.

Benefits

Comp & perks

Hybrid working schedule
Private medical care by Lux-MED
Life insurance by UNUM
PPE after trial period
Sports card (Multisport)
Company Social Fund