Key Account Manager

Solenis

Key Account Manager handling industrial water treatment for clients in Little Rock, Arkansas. Managing technical programs and driving commercial growth in Pulp & Paper and Water industry.

Posted 5/6/2026full-timePine Bluff • 🇺🇸 United StatesMid-LevelSenior💰 $88,850 - $130,317 per yearWebsite

About the role

Key responsibilities & impact

Expand market penetration for assigned region or customers in the Pulp & Paper and Water industry
Identify new customers and opportunities within region and grow business while reinforcing Solenis brand
Manage a base of business ranges from very little to large base
Conduct routine testing, monitoring, and troubleshooting of cooling tower, boiler, and water/wastewater treatment systems
Diagnose and correct issues involving feed pumps, controllers, valves, analyzers, and monitoring devices
Perform audits, performance reviews, corrosion monitoring, system surveys, and root cause analyses
Recommend program adjustments to improve reliability, efficiency, compliance, and cost‑effectiveness
Maintain accurate service documentation, reports, and treatment records
Serve as the on‑site technical partner and trusted advisor for industrial clients
Build strong relationships with operations, maintenance, engineering, reliability, and procurement teams
Present technical reports, KPIs, business reviews, and optimization proposals
Respond to operational concerns and develop corrective action plans to support customer goals
Reinforce Solenis’ value through consistent engagement and results‑focused support
Manage revenue, pricing execution, and contract performance for assigned accounts
Identify, qualify, and secure new business and program upgrades within the customer base
Collaborate with internal Solenis teams to ensure seamless delivery, on‑time product supply, and high service quality
Support inventory management and coordinate chemical deliveries and on‑site logistics
Execute account plans to achieve growth, margin targets, and long‑term customer retention
Promote and adhere to Solenis’ safety culture at all customer sites

Requirements

What you’ll need

Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience considered)
At least 3 years of industrial water treatment experience involving cooling, boiler, or water/wastewater systems
Strong mechanical aptitude and hands‑on troubleshooting capability
Demonstrated ability to build and maintain strong industrial customer relationships
Excellent written and verbal communication skills, including technical reporting
Valid driver’s license and clean driving record

Benefits

Comp & perks

Competitive salary and performance‑based incentive plan
Comprehensive health and wellness benefits
Company vehicle
Fifteen days of paid time off
401(k) plan with company match
Extensive training and long‑term career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

industrial water treatmentcooling systemsboiler systemswastewater treatment systemstroubleshootingcorrosion monitoringroot cause analysisperformance reviewssystem surveyschemical delivery coordination

Soft Skills

relationship buildingcommunicationtechnical reportingcustomer engagementproblem-solvingcollaborationorganizational skillsadaptabilityresults-focused supportcustomer retention

Certifications

Bachelor’s degree in Chemical EngineeringBachelor’s degree in ChemistryBachelor’s degree in Environmental EngineeringBachelor’s degree in Mechanical Engineeringvalid driver’s license