CRO Manager
Solace
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own conversion optimization across key funnel surfaces, including paid and organic landing pages, intake flows, and pre-visit touchpoints.
- Help evolve Solace’s experimentation culture by improving frameworks, documentation, and decision-making standards.
- Manage a team of CRO specialists, providing direction on test priorities, coaching on experimentation rigor, and ensuring consistent output quality.
- Own funnel-level qualitative research by recruiting and interviewing patients, synthesizing insights into testable hypotheses, and ensuring learnings are shared across the team.
- Collaborate cross-functionally with Product, Data, and Design to align experimentation with broader company goals.
- Maintain a prioritized CRO backlog tied to business outcomes, not idea volume.
- Partner closely with channel managers (Meta, Google Ads, etc.) to ensure message alignment across the entire funnel.
- Translate experiment results into actionable insights and clear recommendations for stakeholders.
- Keep the team current on CRO tools, tactics, and trends — and know when a new approach is worth testing vs. noise.
Requirements
- 5-8 years of hands-on CRO experience, ideally in a lead-gen or sales-assisted funnel.
- 2+ years of experience managing or leading a team of CRO specialists, including setting priorities, reviewing test quality, and developing individual contributors.
- Experience collaborating with cross-functional partners (e.g., product, design, analytics) to deliver seamless, high-impact tests.
- Ability to uncover patient needs through qualitative research and turn those insights into experiments that improve the patient journey.
- Proficiency in data interpretation, reporting, and optimization; comfortable using dashboards or pulling reports to drive insights.
- Strong understanding of A/B testing, experimentation design, and statistical significance.
- Familiarity with experimentation tools such as Statsig (or similar).
- Comfort collaborating in design tools like Figma.
- Strong organizational skills and the ability to manage multiple tests simultaneously.
- A bias for action — you move fast, make sound decisions, and thrive under tight timelines.
Benefits
- Health insurance
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CROA/B testingexperimentation designdata interpretationreportingoptimizationqualitative researchtest quality reviewstatistical significance
Soft Skills
leadershiporganizational skillscollaborationcoachingdecision-makingcommunicationbias for action