CRO Specialist
Solace
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own conversion optimization across key funnel surfaces, including paid and organic landing pages, intake flows, and pre-visit touchpoints.
- Own funnel-level qualitative research by recruiting and interviewing patients, synthesizing insights into testable hypotheses, and ensuring learnings are shared across the team.
- Collaborate cross-functionally with Product, Data, and Design to align experimentation with broader company goals.
- Maintain a prioritized CRO backlog tied to business outcomes, not idea volume.
- Partner closely with channel managers (Meta, Google Ads, etc.) to ensure message alignment across the entire funnel.
- Build and ship experiments directly in Webflow.
- Design, launch, and analyze experiments in Statsig.
- Translate experiment results into actionable insights and clear recommendations for stakeholders.
- Stay abreast of industry trends and best practices in the CRO space. Continuously seek opportunities to enhance the patient and advocate experience through innovative strategies and technology.
- Help evolve Solace’s experimentation culture by improving frameworks, documentation, and decision-making standards.
Requirements
- 3–4 years of hands-on CRO experience, ideally in a lead-gen or sales-assisted funnel.
- Experience collaborating with cross-functional partners (e.g., product, design, analytics) to deliver seamless, high-impact tests.
- Ability to uncover patient needs through qualitative research and turn those insights into experiments that improve the patient journey.
- Proficiency in data interpretation, reporting, and optimization; comfortable using dashboards or pulling reports to drive insights.
- Strong understanding of A/B testing, experimentation design, and statistical significance.
- Proficiency in Webflow, with the ability to independently build and iterate.
- Familiarity with experimentation tools such as Statsig (or similar).
- Comfort collaborating in design tools like Figma.
- Strong organizational skills and the ability to manage multiple tests simultaneously.
- A bias for action — you move fast, make sound decisions, and thrive under tight timelines.
- Applicants must be based in the United States.
Benefits
- Health insurance
- Flexible work arrangements
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CROA/B testingdata interpretationexperiment designstatistical significancequalitative researchoptimization
Soft skills
organizational skillscollaborationcommunicationdecision-makingbias for action