Occupational Communications Specialist, American Sign Language

Softworx orporated

Occupational Communication Specialist supporting employment for Minnesotans who are Deaf or Hard of Hearing. Providing job placement, training, and advocacy services while maintaining a caseload.

Posted 4/24/2026full-timeSaint Paul • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $26 per hourWebsite

About the role

Key responsibilities & impact

Support persons served to obtain and maintain fulfilling and rewarding competitive jobs.
Provide individualized job placement services through regular meetings with person served to work on job seeking skills, preparing resumes and cover letters and interviewing.
Actively cultivate competitive job opportunities with businesses and employers in the community as appropriate.
Equip and empower individuals to be successful in their new job opportunity through ongoing support and relationship with employers.
Adapt communication style to effectively match that of the person served.
Train individuals to meet employer expectations including appropriate behaviors and production standards.
Help persons served manage their symptoms well at work site.
Advocate on behalf of individual with employer regarding job accommodations.
Responsible for maintaining a caseload of 12-14 people while tracking and documenting a variety of data about services provided as well as billing through electronic case management systems.
Utilize person centered thinking and motivational interviewing to best engage with person served.
Approach services with a trauma-informed lens.

Requirements

What you’ll need

Ability to communicate in American Sign Language at an advanced level (SLPI score of Advanced Plus - or ability to work towards this goal).
Applicants must comply with and pass Department of Human Services background check (Rule 11).
Applicants must have a valid driver license.
Must be able to pass a Motor Vehicle Record (MVR) background check.
Ability to travel to meet persons served and other business needs on a daily basis with use of a personal vehicle; mileage reimbursed.
Ability to provide virtual support as needed (high-speed internet connection available).

Benefits

Comp & perks

Medical insurance - single employee coverage less than $90/month
Dental insurance less than $17/month
Vision insurance
401(k) with a 100% vested employer match
Rise sponsored Basic Life & AD &D insurance
Voluntary Life, Short Term, and Long-Term Disability Insurance
Flexible Spending Account (FSA)
Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role
Employee Assistance Program
Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays and 48 hours of ESST time per year
Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).
A fun team environment that supports your professional development and opportunities for career advancement.
Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

job placement servicesresume preparationcover letter preparationinterviewing skillsdata trackingelectronic case management systemsperson centered thinkingmotivational interviewingtrauma-informed careAmerican Sign Language

Soft Skills

communicationadvocacyrelationship buildingadaptabilitysupportive coachingproblem-solvingtime managementorganizational skillsempathyinterpersonal skills

Certifications

Department of Human Services background checkMotor Vehicle Record (MVR) background check