Softtek Government Solutions

DevOps Engineer

• Deploy updates and fixes, and provide Level 2 technical support
• Build tools to reduce the occurrence of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis of production errors and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

DevOps Lead – Consultant

Administration

• Administer, configure and customize Microsoft SharePoint and support SharePoint environments, including site collections, permissions, and user accounts
• Monitor SharePoint performance, perform regular maintenance, and troubleshoot issues
• Ensure SharePoint security and compliance with organizational policies
• Design, configure, administer, and maintain no-code solutions with Nintex workflows to automate business processes
• Monitor and troubleshoot solution performance and issues
• Validate that solutions comply with organizational requirements, policies and standards
• Configure Business Intelligence dashboards in PowerBI and SharePoint
• Documents and demonstrates technical solutions

SharePoint Administrator I

Content Writer

• Research, write, and edit technical content for federal proposals, RFIs, and white papers.
• Partner with the Growth team to transform information from capture and strategy leads into clear solution narratives that highlight Softtek’s capabilities and differentiators.
• Work with solution architects, SMEs, and capture/proposal teams to develop content that is compliant, compelling, and customer-focused.
• Distill complex topics into plain language for a variety of audiences/stakeholders.
• Create strategic UX copy across various platforms that is compelling, easy to understand and concise.
• Collaborate with executive teams and IT/Consulting groups to create a framework and process for continuously improving and testing new content.
• Repurpose content for a variety of audiences/stakeholders and uses.
• Perform quality control of content.
• Translate complex data into user-friendly text for print and electronic publications, such as SharePoint, portals, websites, and podcasts.
• Select or recommend use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
• Edit narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
• Establish processes and materials to build knowledge sharing based on how information flows from products/product line managers and across the organization.

DevOps Lead – Consultant

SharePoint Administrator I

Senior Tech Writer/Editor