Community Lead

Softr

Community Lead managing community efforts and initiatives for Softr's user base. Engaging and building relationships within the community while collaborating with product and marketing teams.

Posted 4/20/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

About the role

Key responsibilities & impact

Lead all community efforts and be the go-to person in primary community spaces
Actively manage our primary community channels (Slack, Twitter, etc.)
Monitor, track, and report on feedback from social and online reviews
Create and run community initiatives such as events, workshops, and Q&As
Create and run new and existing programs such as Ambassador, Expert, Influencer programs
Be the face of Softr’s community and engage in discussions around Softr on social
Propose and experiment with new initiatives for B2C & B2B customers
Work closely with product and marketing teams to shape product roadmap & GTM strategy

Requirements

What you’ll need

Experienced Community Manager that worked with a SaaS product
3+ years of experience in a Community Management or Customer Success role, ideally from a successful startup or scale-up
Passion for no-code and automation
Excellent written and verbal communication skills
Love for solving problems
You care deeply about users
Urgency is your mindset

Benefits

Comp & perks

Competitive salary and equity options
Fully remote and flexible work schedule
High ownership, zero bureaucracy
Annual company retreat and team gatherings
Opportunity to build up sales motion from the ground up and have an outsized impact on the company’s trajectory
Work directly with the founders and leadership team
A daily dose of customer love and positive feedback that rewards your work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Community ManagementCustomer SuccessSaaSNo-codeAutomation

Soft Skills

CommunicationProblem-solvingUser empathyUrgency