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Softheon

Social Media Manager

Softheon

Social Media Manager for Softheon leading social media strategy and content for three brands. Collaborate with cross-functional teams to drive engagement and community building across platforms.

Posted 6/8/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $76,000 - $90,000 per yearWebsite

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Hard Skills
social media strategycontent creationorganic social campaignspaid social campaignsperformance metricsKPI analysismarket researchcompetitor analysisdata analysiscontent calendar management
Soft Skills
community engagementcross-functional collaborationcommunicationleadershipbrand messaging consistencycreativitystrategic thinkingproblem-solvingadaptabilityteamwork
Tools & Technologies
social media management toolsanalytics toolsAI toolsLinkedInFacebookYouTubeRedditInstagramemail marketing platformscontent management systems
Certifications & Qualifications
HubSpot Social Media Marketing CertificationHubSpot Social Media Marketing II Certification
Industry Keywords
B2BInsurtechSaaShealth insurancebrand awarenessengagementcontent strategyaudience targetingsocial media trendsdigital marketing

About the role

Key responsibilities & impact
  • Develop and execute comprehensive social media strategies across three brands, tailored to distinct audiences and business goals.
  • Own the content calendar and publish daily posts, ensuring consistent, high-quality content across platforms.
  • Manage and optimize both organic and paid social campaigns to drive awareness, engagement, and conversions.
  • Create, edit, and publish engaging content, including copy, visuals, and short-form video.
  • Ensure consistency in brand voice, messaging, and positioning across all social channels.
  • Monitor, engage, and respond to followers to build community and strengthen brand trust.
  • Lead social media coverage for events, including live posting, recaps, and amplification.
  • Write and distribute LinkedIn and company newsletters across social and email channels.
  • Partner with the Content Manager and Creative Designer to develop and execute high-impact content.
  • Collaborate cross-functionally with Product, Marketing, and other teams to align social messaging with broader strategies.
  • Conduct social media market research and competitor analysis to identify trends, opportunities, and best practices.
  • Track, analyze, and report on performance metrics and KPIs against benchmarks, using insights to optimize campaigns.
  • Collaborate with the Talent team to actively engage in hiring and recruitment process, including participating in interviews.

Requirements

What you’ll need
  • Bachelor’s degree in Marketing, Communications, Business, or related field — or equivalent experience
  • 3–5 years of experience managing social media accounts (LinkedIn, Facebook, X; YouTube, Reddit, and Instagram a plus)
  • Proven success growing engagement, reach, and brand awareness through both organic and paid strategies
  • Background in B2B, preferably Insurtech, SaaS, or health insurance
  • Experience leveraging AI tools to enhance content creation and efficiency
  • Experience with paid social media campaigns is required
  • Must complete the following certifications within 90 days of being hired if not already certified: HubSpot Social Media Marketing Certification Course: Get Certified in Social Media Strategy; HubSpot Social Media Marketing II Certification: Take Your Social Media Strategy to the Next-Level
  • Proficiency in social media tools and platforms, with a strong understanding of best practices, algorithms, and emerging trends.
  • Experience using social media management and analytics tools
  • Ability to translate data into actionable insights and strategic recommendations.

Benefits

Comp & perks
  • Health, vision and dental coverage for you, your spouse and dependents
  • Monthly wellness stipend
  • Internet stipend
  • 401K w/ a match; immediately vested
  • Employee assistance program
  • Disability/life insurance
  • Parental leave
  • 15 days to discretionary PTO based on YOS
  • 9 additional paid holidays
  • Referral bonuses
  • Discretionary bonus program
  • Spot bonuses
  • Professional development opportunities