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Social Media Manager
SoftheonSocial Media Manager for Softheon leading social media strategy and content for three brands. Collaborate with cross-functional teams to drive engagement and community building across platforms.
About the role
Key responsibilities & impact- Develop and execute comprehensive social media strategies across three brands, tailored to distinct audiences and business goals.
- Own the content calendar and publish daily posts, ensuring consistent, high-quality content across platforms.
- Manage and optimize both organic and paid social campaigns to drive awareness, engagement, and conversions.
- Create, edit, and publish engaging content, including copy, visuals, and short-form video.
- Ensure consistency in brand voice, messaging, and positioning across all social channels.
- Monitor, engage, and respond to followers to build community and strengthen brand trust.
- Lead social media coverage for events, including live posting, recaps, and amplification.
- Write and distribute LinkedIn and company newsletters across social and email channels.
- Partner with the Content Manager and Creative Designer to develop and execute high-impact content.
- Collaborate cross-functionally with Product, Marketing, and other teams to align social messaging with broader strategies.
- Conduct social media market research and competitor analysis to identify trends, opportunities, and best practices.
- Track, analyze, and report on performance metrics and KPIs against benchmarks, using insights to optimize campaigns.
- Collaborate with the Talent team to actively engage in hiring and recruitment process, including participating in interviews.
Requirements
What you’ll need- Bachelor’s degree in Marketing, Communications, Business, or related field — or equivalent experience
- 3–5 years of experience managing social media accounts (LinkedIn, Facebook, X; YouTube, Reddit, and Instagram a plus)
- Proven success growing engagement, reach, and brand awareness through both organic and paid strategies
- Background in B2B, preferably Insurtech, SaaS, or health insurance
- Experience leveraging AI tools to enhance content creation and efficiency
- Experience with paid social media campaigns is required
- Must complete the following certifications within 90 days of being hired if not already certified: HubSpot Social Media Marketing Certification Course: Get Certified in Social Media Strategy; HubSpot Social Media Marketing II Certification: Take Your Social Media Strategy to the Next-Level
- Proficiency in social media tools and platforms, with a strong understanding of best practices, algorithms, and emerging trends.
- Experience using social media management and analytics tools
- Ability to translate data into actionable insights and strategic recommendations.
Benefits
Comp & perks- Health, vision and dental coverage for you, your spouse and dependents
- Monthly wellness stipend
- Internet stipend
- 401K w/ a match; immediately vested
- Employee assistance program
- Disability/life insurance
- Parental leave
- 15 days to discretionary PTO based on YOS
- 9 additional paid holidays
- Referral bonuses
- Discretionary bonus program
- Spot bonuses
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media strategycontent creationorganic social campaignspaid social campaignsperformance metricsKPI analysismarket researchcompetitor analysisdata analysiscontent calendar management
Soft Skills
community engagementcross-functional collaborationcommunicationleadershipbrand messaging consistencycreativitystrategic thinkingproblem-solvingadaptabilityteamwork
Certifications
HubSpot Social Media Marketing CertificationHubSpot Social Media Marketing II Certification