Salesforce Administrator

Softgic

Salesforce Administrator optimizing Salesforce platform and supporting end-users at a fast-growing SaaS company. Collaborates with teams to enhance business processes and drive improvements.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Salesforce platforms, including Sales Cloud, Service Cloud, and Experience Cloud, while optimizing business processes through Salesforce Flow. Proficient in data management, reporting, and delivering end-user training to enhance platform adoption and ensure data integrity.

Highest-signal resume keywords

Salesforce AdministrationSalesforce CPQSalesforce Flow ConfigurationData Management Best PracticesEnd-User Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce Sales CloudSalesforce Service CloudSalesforce Experience CloudSalesforce FlowSalesforce ReportsSalesforce DashboardsData CleansingData IntegrityBusiness Requirements GatheringFunctional Analysis

Soft Skills

Analytical SkillsTroubleshooting SkillsProblem-Solving Skills

Tools & Technologies

DocuSignCongaMicrosoft TeamsMicrosoft Excel

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Administer, configure, and maintain Salesforce Sales Cloud, Service Cloud, Knowledge, and Experience Cloud (Communities).
Provide daily end-user support, troubleshoot system issues, and deliver user training to maximize platform adoption.
Gather and analyze business requirements, translating them into effective Salesforce solutions.
Configure, automate, and optimize business processes using Salesforce Flow.
Manage and enhance Salesforce CPQ, including products, quotes, contracts, orders, pricing rules, and related configurations.
Develop and maintain reports, dashboards, and KPIs to support business decision-making.
Ensure data quality through data imports, cleansing, deduplication, and ongoing maintenance.
Document system configurations, customizations, and business processes.
Collaborate with cross-functional teams to implement system enhancements and integrations with third-party applications.
Stay current with Salesforce best practices, new features, and platform enhancements to drive continuous improvement.

Requirements

What you’ll need

2+ years of hands-on experience administering Salesforce.
At least 1 year of full-time experience working with Salesforce CPQ.
Proven experience administering:
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Experience Cloud (Communities)
Experience configuring and optimizing automations using Salesforce Flow.
Working knowledge of applications such as DocuSign and Conga.
Experience gathering business requirements and performing functional analysis.
Strong experience creating and managing Salesforce reports, dashboards, and data visualizations.
Experience delivering end-user training and providing ongoing Salesforce support.
Solid understanding of data management, data cleansing, and data integrity best practices.
Excellent analytical, troubleshooting, and problem-solving skills.
Proficiency with Microsoft Teams and Microsoft Excel.
Advanced English proficiency (required).

Benefits

Comp & perks

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