Softgic

Project Manager

Softgic

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Act as the central point of coordination for the expansion of security services
  • Build and manage execution plans that support lead generation, outreach, and service delivery
  • Understand business goals and translate them into clear workflows, timelines, and deliverables
  • Keep marketing, sales, and technical teams aligned
  • Coordinate initiatives to enter new local and regional markets
  • Help define and package service portfolios for mid-market customers
  • Support outreach strategies targeting mid-market organizations as an entry point
  • Track progress, blockers, and results across expansion efforts
  • Build and manage task lists to support the creation of marketing materials
  • Coordinate inputs for messaging, campaigns, and service positioning
  • Ensure outreach activities align with service delivery readiness
  • Maintain visibility into what’s live, what’s pending, and what’s next
  • Understand how leads enter the system and where they go next
  • Coordinate between marketing, CRM, sales, and service delivery teams
  • Ensure leads are followed up, tracked, and moved through the pipeline
  • Identify breakdowns in lead flow and drive resolution
  • Run weekly check-ins, follow-ups, and execution updates
  • Keep stakeholders aligned on priorities and timelines
  • Document workflows, decisions, and next steps
  • Serve as the “single source of truth” for initiative status

Requirements

  • 3–5 years of experience as a Project Coordinator, Project Manager, or Operations Lead
  • Strong exposure to marketing, CRM, sales operations, or service delivery environments (required)
  • Experience leading teams (required)
  • Experience supporting security, IT services, or MSP environments (preferred)
  • Proven ability to manage cross-functional initiatives
  • Comfortable owning execution without the need for constant supervision
  • Strong organizational and communication skills.
Benefits
  • Professional development
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project coordinationproject managementlead generationservice deliveryworkflow documentationtask managementcross-functional initiativesexecution planningoutreach strategiespipeline management
Soft Skills
organizational skillscommunication skillsteam leadershipstakeholder alignmentproblem-solvingadaptabilitycollaborationtime managementattention to detailinitiative