Network Operations

• Monitor, investigate, and troubleshoot network incidents in PoPs and data centers.
• Identify and diagnose network issues accurately, escalating when necessary while maintaining clear communication with internal teams and leadership.
• Collaborate with senior engineers to resolve escalated infrastructure incidents and recommend improvements to enhance redundancy, capacity, and monitoring efficiency.
• Document incidents and maintain operational visibility using established ticketing and incident management systems.
• Participate in continuous learning, peer-to-peer training, and adopt operational best practices within a dynamic NOC environment.

NOC Engineer

Network Operations Manager

NOC Engineer

Junior Network Operations Engineer

Program Manager – Network Operations

Task Order Project Manager – Network Operations