SoftExpert - Software for Excellence

Market Intelligence Analyst

SoftExpert - Software for Excellence

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Conduct studies and analyses using internal data (CRM, funnel, marketing, sales, and customer portfolio) and external sources (market reports, associations, benchmarks, and surveys).
  • Monitor the market, competitors and trends, identifying opportunities, risks and movements relevant to the business.
  • Support the definition and prioritization of strategic initiatives, considering market potential, impact, effort and alignment with the business.
  • Track marketing and sales metrics, identifying variations, bottlenecks and opportunities across the funnel.
  • Diagnose performance changes (e.g., drops in pipeline, conversion, churn or win rate), structuring hypotheses, analyses and action recommendations.
  • Support the definition of targets, KPIs and monitoring routines, providing greater visibility for decision-making.
  • Produce executive materials such as presentations, analyses and one-pagers with clear, action-oriented storytelling.
  • Work cross-functionally with Marketing, Sales and Product, connecting data, market context and business needs.
  • Contribute to the evolution of market intelligence practices, tools and methodologies within the company.

Requirements

  • Previous experience in Market Intelligence, Strategy, Performance, Research or related areas.
  • Ability to translate analyses into actionable recommendations and plans for business teams.
  • Bachelor's degree in Business Administration, Economics, Engineering or related fields.
  • Advanced Excel or Google Sheets skills.
  • Experience creating executive presentations (PowerPoint or Google Slides).
  • Strong communication skills and ease working with different departments and levels of the organization.
  • Advanced English
  • Preferred qualifications
  • Experience in B2B technology or SaaS companies.
  • Experience with BI and data analysis tools.
  • Knowledge of SQL, VBA or programming languages.
  • Knowledge of markets for solutions such as ECM, BPM, QMS, GRC or enterprise management platforms.
  • Intermediate Spanish, or other languages.
Benefits
  • Unimed Health Plan: No monthly fee for the primary member and only 30% co-participation.
  • Annual Profit Sharing (PLR): We recognize and reward your efforts with a special annual PLR.
  • Meal Allowance or Food Voucher: Enjoy meals with no payroll deduction, receiving a benefit of R$950.00.
  • Education Assistance: Scholarships for language courses, undergraduate, graduate or specialization programs, with monthly reimbursement of up to 70%.
  • TotalPass: Access to a network of gyms, psychologists and nutritionists across Brazil with an exclusive discount.
  • Dental Plan: SulAmérica.
  • Referral Bonus: Refer a friend and receive bonuses in your Flash.
  • Free Online Courses: Improve your skills with 100% free courses developed by SoftExpert.
  • Internal and External Training: We invest in your growth with development programs.
  • Pharmacy Benefit/Partnership.
  • Life Insurance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Market IntelligenceData AnalysisSQLVBAExcelGoogle SheetsPowerPointGoogle SlidesKPI DefinitionPerformance Diagnosis
Soft Skills
CommunicationCross-functional CollaborationAnalytical ThinkingActionable RecommendationsStorytellingStrategic ThinkingProblem SolvingInterpersonal SkillsAdaptabilityOrganizational Skills