Cloud Operations Engineer

Softdocs

Cloud Operations Engineer optimizing and maintaining cloud infrastructure for educational organizations. Seeking hands-on problem solvers with experience in automation and troubleshooting.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in provisioning, configuring, and maintaining cloud infrastructure, with a strong focus on operational security and compliance. Experienced in managing cloud resources across multiple environments and troubleshooting web applications to ensure high availability and performance.

Highest-signal resume keywords

Cloud Infrastructure ManagementAzure Resource ManagementAWS Resource ManagementOperational Security KnowledgeServer Administration (Windows, Linux)

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cloud ProvisioningCloud ConfigurationDatabase SupportScripting (PowerShell)Automation and Pipeline ExecutionMonitoring Tools (SIEM, Datadog)Cloud Asset ManagementTroubleshooting Web ApplicationsCost Management (FinOps)Access Control Management

Soft Skills

Cross-Functional CollaborationProblem SolvingCommunication

Tools & Technologies

SalesforceAzure DevOpsSIEMDatadogWAFAntivirusCSPMITSM Tools

Industry Keywords

Enterprise-Class Business Applications24x7 Environment SupportDefense-in-Depth Concepts

Tech Stack

Tools & technologies

AWSAzureCloudITSMLinux

About the role

Key responsibilities & impact

Provision, configure, and maintain cloud infrastructure — virtual servers, databases, storage, and other resources — to support client environments.
Act as the first responder for issues reported through Salesforce and Azure DevOps. Diagnose and resolve issues within client cloud environments, escalating as needed.
Track and manage cloud assets and resources across client environments, keeping inventory, configuration, and cost accurate and up to date.
Build, test, and execute automations, pipelines, and scripts to support cloud operations.
Maintain monitoring and alerting tools (SIEM, Datadog, etc.) to ensure the health and high availability of client systems. Participate in the weekday and weekend on-call rotation.
Maintain security tools (including but not limited to WAF, antivirus, SIEM, and CSPM) and access controls, and support ongoing compliance efforts.
Work with cross-functional and engineering teams to resolve issues and support the delivery of end-to-end products and features.
Stay current with cloud technologies and operational best practices, with emphasis on our current technology stack and cloud cost management (FinOps).

Requirements

What you’ll need

Knowledge of enterprise-class business applications with low-latency, high-performance, 24x7 environment support
Understanding of operational security and defense-in-depth concepts
Experience provisioning and configuring cloud resources across multiple client environments
Experience troubleshooting web applications and cloud environments
Proficient in managing cloud resources such as Azure, AWS, etc.
2+ years of server administration experience (Windows, Linux, etc.)
1+ years of database support experience
Experience with cloud asset/resource management and monitoring or ticketing/ITSM tools
Experience supporting enterprise-level software environments
Familiarity with PowerShell or other scripting languages is a plus.

Benefits

Comp & perks

Remote Position: 100% remote work from anywhere in the U.S.
Direct Access to Leadership: You’ll have open access to our CEO and senior leaders from day one.
Comprehensive Benefits: Medical (PPO & HDHP w/ HSA options), Dental, Vision, 401(k), Disability, $15,000 Life Insurance, flexible PTO, 13 holidays, and paid parental leave.
Laptop/Equipment Stipend: Choose your laptop and set up your remote workspace your way.
Professional Development: Grow through training, learning opportunities, and leadership exposure.
Mentorship & Collaboration: Work closely with senior leaders and cross-functional teams. Collaboration fuels innovation here.
People-First Culture: Bring your full self to work. We believe family time (however you define it) matters.
Retention Record: Our average employee tenure is over 5 years, with many team members here for more than a decade.