Principal Adoption & Change Management Consultant

Softchoice

Principal Adoption & Change Management Consultant at Softchoice leading AI adoption and organizational change management for complex client environments. Responsible for principal delivery and revenue target accountability.

Posted 5/12/2026full-timeRemote • Montana, Texas • 🇺🇸 United StatesLead💰 $128,800 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Execute principal delivery responsibilities for our largest and most complex client engagements, leading multiple delivery resources on the solutions you craft for clients
Assess skillsets and identify knowledge gaps for delivery resources on your immediate project team
Accountable for annual revenue targets; influencing bookings through strategic presales advisory and identifying add-on services across all project phases
Own the C-suite relationship for our largest clients, acting as a principal advisor for AI adoption, organizational change management, and long-term business goals
Lead and drive the "agentization" and evolution of the AI & Workforce Consulting delivery methodology, ensuring Softchoice maintains a competitive edge in the market
Architect ROI-focused business cases for large-scale AI initiatives, enabling executive stakeholders to justify investments
Manage quality delivery by performing oversight and final QA on Statements of Work (SOWs) and strategic project documentation to ensure that technical solution architecture reflects business goals and addresses business challenges
Own the identification of market trends to develop new cross-practice offerings and special projects that expand the AI Solutions portfolio

Requirements

What you’ll need

Undergraduate degree required (business or technology preferred)
An MA, MBA, or MSc beneficial
Certifications in User Adoption & Change Management, Organizational Change Management, Project/Program Management, or other related IT or management consulting disciplines are considered valuable
Practical experience (15+ years) in business advisory and/or consulting within IT
Demonstrated practical experience for a minimum of 10 years, providing advisory services in the fields of User Adoption and Organizational Change Management, Business Consulting, and technical advisory
Proven track record of gaining "trusted advisor" status with executive-level management (CIO/CTO/CEO)
Demonstrated success in meeting revenue or influenced-sales targets within a professional services environment

Benefits

Comp & perks

Medical, Dental, and Vision Care
Flexible Spending Account
Employee Assistance Program
401k Plan with Company Matching
Life and Disability Insurance
PTO and Sick Leave (starting at 20 days per year)
Holidays
Parental Leave
Volunteer Days
Bereavement Leave
Employee Discount Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI adoptionorganizational change managementbusiness consultingtechnical advisoryproject managementprogram managementuser adoption

Soft Skills

leadershipstrategic advisoryrelationship managementinfluencingquality assurancecommunicationproblem-solving

Certifications

User Adoption & Change ManagementOrganizational Change ManagementProject ManagementProgram Management