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Customer Development Manager
Softcard (acquired by Google)Customer Development Manager for NAPA building relationships and driving sales in the automotive aftermarket. Engaging with customers and ensuring sales performance in assigned territories.
About the role
Key responsibilities & impact- Customer Development Managers (CDMs) report to a Channel Manager
- Work closely alongside NAPA Branch Managers to build successful business relationships with target customers within their territory
- Proactively find solutions to customer problems
- Responsible for the sales and gross margin performance of their territory
- Attend and participate in sales meetings, trade shows and training sessions
- Achieve sales budgets
- Developing new business (business development and account management)
- Foster and drive a culture of safety by putting safety first
- Ensure that we all make it safe & make it home
Requirements
What you’ll need- An engaging, strong communicator, with sound negotiating skills
- Solutions and service focussed
- Track record in account management or business development
- Thrive in a KPI driven environment
- Sales and/or customer management experience (automotive industry preferred)
- Ability to liaise and build relationships with customers and company stakeholders
- Experience using CRM systems
- A valid Australian driver's licence
- A passion for all things automotive
Benefits
Comp & perks- Competitive salary + generous incentives for outstanding performance
- Tools of Trade including late model vehicle, mobile phone & laptop
- Sales & Product training
- Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
- Tailored ‘Napa Know How’ career opportunities linked to your personal development plan
- A company-funded, professional uniform
- Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
- Paid volunteer leave allowing you to give back to your chosen charity/community organisation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong CommunicatorNegotiating SkillsSolutions FocusedCustomer Relationship Building
Certifications
Valid Australian Driver's Licence