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Outside Sales Professional
Softcard (acquired by Google)Outside Sales Professional promoting NAPA products and services while managing customer relationships. Responsible for driving company growth and maintaining customer satisfaction.
About the role
Key responsibilities & impact- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Identify specific needs of customers and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
- Engage customers and keep them connected through all of NAPA's eSales programs
- Perform educational seminars, clinics and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
Requirements
What you’ll need- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required
- Bachelor's Degree (preferred)
- Background in the Automotive Industry (preferred)
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Call PreparationCustomer Meeting ManagementHandling Customer ResistanceClosing SalesAccount Maintenance
Soft Skills
Problem SolvingCommunication
Certifications
Valid Driver License