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Program Manager, TMO
Softcard (acquired by Google)Manager, TMO overseeing large-scale transformation initiatives at NAPA. Planning, organizing, and managing central initiatives for effective program delivery.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Assist in end to end program delivery of large-scale transformation initiatives, ensuring a clearly defined scope, timing, deliverables, resources, and KPIs for NAPA’s Transformation Management Office.
- Utilize program management expertise for defined and ongoing or special initiatives to positively impact business outcomes.
- Establishes and maintains relationships with leaders and business partners to understand needs, align on objectives, create buy-in, and push program timelines through to completion.
- Establish and maintain governance structures including steering committees, review boards, and regular reporting to provide transparency and track progress.
- Formulates and continually re-assesses the appropriate program management approach/structure and program management skill set / resourcing mix across internal and external partners to ensure all program build out tasks are successfully completed.
- Utilizes key data and trends to identify insights and solutions for improved change effectiveness.
- Engage and manage diverse stakeholders across functions and levels to facilitate collaboration, mitigate risks, and resolve issues.
- Effectively sets and communicates project expectations to team members and stakeholders.
- Manages and maintains the Transformation Management Office’s centralized program portfolio tool.
- Partner with Change Management teams to implement effective communication, training, and adoption strategies that maximize business impact, while defining program success criteria and communicating to team throughout life cycle.
- Identify opportunities to improve program delivery methodologies, tools, and processes within the Transformation Management Office.
- Coordinate cross-functional teams, third-party vendors, and dependencies to optimize resource allocation and performance.
Requirements
What you’ll need- Minimum 5 years working knowledge of program management processes trends, and best practices.
- Previous program management experience including demonstrated ability to manage multiple programs simultaneously with different stakeholder sets.
- Strong interpersonal, organizational, analytical, presentation and critical thinking skills.
- Excellent verbal and written communication skills.
- Bachelor’s degree in relevant field or relevant work experience.
- PMP, PgMP, CAPM, and/or comparable project management certifications.
- Experience with Shibumi.
Benefits
Comp & perks- Must be able to work in a corporate office setting.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementprogram deliverychange managementdata analysisstakeholder managementresource allocationproject management methodologiesprogram portfolio managementrisk mitigationperformance optimization
Soft Skills
interpersonal skillsorganizational skillsanalytical skillspresentation skillscritical thinkingverbal communicationwritten communicationcollaborationrelationship buildingexpectation setting
Certifications
PMPPgMPCAPM