eCommerce Requirements Analyst

Softcard (acquired by Google)

eCommerce Requirements Analyst translating business requirements into documentation for functional solutions. Liaison between business operations and information systems for requirements and application support.

Posted 5/27/2026full-timeBirmingham • Alabama • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

The eCommerce Requirements Analyst collects, clarifies, analyzes, and translates business requirements into documentation and functional requirements from which solutions are developed.
Serves as liaison between business operations and information systems for requirements, design, development, testing, implementation, and application support.
Collaborates with product managers and project sponsors to determine project scope and vision, and clearly identifying project stakeholders.
Recommends improvements to strategy, application usage, or process applying knowledge of the business processes in various functional areas.
Defines user stories and performs user acceptance testing to ensure solutions meet business needs.
Supports the development of end-user documentation and training materials as required for new functionality and processes.
Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
Acquires a working knowledge of existing technical processes, and applies this knowledge to assigned tasks and projects.
Translates stakeholder requirements into functional requirements in a clear manner that is comprehensible to technical members of the project team.
Manages and tracking the status of requirements throughout the project lifecycle; enforces and redefine as necessary.
Creates process models, specifications, diagrams, and charts to provide direction to the development team.
Leads ongoing reviews of business processes and develops optimization strategies.
Remains up-to-date on the latest process and digital IT advancements to automate and modernize systems.
Conducts meetings and presentations to share ideas and findings.
Updates, implements and maintains procedures.
Performs other duties as assigned.

Requirements

What you’ll need

No specific requirements listed.

Benefits

Comp & perks

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick
holiday pay

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business requirements analysisfunctional requirements documentationuser acceptance testingprocess modelingapplication supportproject lifecycle managementoptimization strategiesend-user documentation developmentstakeholder communicationtechnical process knowledge

Soft Skills

collaborationcommunicationproblem-solvinganalytical thinkingleadershippresentation skillsorganizational skillsadaptabilityinterpersonal skillsstrategic thinking