HR Manager

Softcard (acquired by Google)

. Provides strategic business partnership, thought partnership, and coaching to all levels of the organization.

Posted 5/24/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provides strategic business partnership, thought partnership, and coaching to all levels of the organization.
Serves as the first point of contact for people-related questions and concerns ensuring outstanding customer focus by delivering value-added, best in class Human Resources support.
Integrates and partners with HR COEs in Talent Acquisition, Learning & Development, and Compensation to implement solutions and help scale the business.
Provides rigorous data analysis and reporting solutions based on business needs.
Interprets and advises on human resources policies and procedures to ensure that employment laws, standards, or regulations to are followed and applied accordingly.
Manages and facilitates performance management reviews and employee engagement surveys throughout the year.
Works with managers to identify training needs, partners with centralized HR teams to leverage resources, and identifies opportunities to localize content and delivery.
Coaches supervisors and managers on how to effectively address internal employee relations issues.
Organizes and maintains compliance policies in preparation for investigations.
Leads complex employee relation investigations including harassment and ethics complaints, and works with leaders to resolve issues.
May lead a team of Human Resources employees.
Performs other duties as assigned.
Leads the strategy around employee experience and employee relations, including creating and implementing Human Resources standards, practices and policies.

Requirements

What you’ll need

Typically requires a bachelor's degree and five (5) to ten (10) years of related experience or an equivalent combination.
Effective communication and critical thinking skills.
Demonstrates empathy and experience driving inclusion work.
Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams.
Experience using data to identify insights that drive action.
Demonstrated experience in influencing and strategically solve problems.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite.

Benefits

Comp & perks

30% Travel required

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreporting solutionsperformance managementemployee engagement surveyscompliance policiesemployee relations investigationshuman resources policiesstrategic problem-solvinginclusion workMicrosoft Office Suite

Soft Skills

effective communicationcritical thinkingempathyrelationship buildinginfluencinganalytical skillsproblem-solvingcoachingcustomer focusadaptability

Certifications

bachelor's degree