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Senior Manager – Product Management, Store Experience
Softcard (acquired by Google). Leads the strategy and delivery of innovative products that support store associates and enhance customer experiences .
About the role
Key responsibilities & impact- Leads the strategy and delivery of innovative products that support store associates and enhance customer experiences
- Drives value across key store touchpoints—including point of sale, delivery dispatch and route planning, and phone/order management
- Improves sales, efficiency, and satisfaction
- Aligns business, customer, and technology priorities
- Leads high-performing product teams, and fosters cross-functional collaboration
- Attracts and develops top talent
- Guides product strategy and execution
- Drives change and process improvement
- Delivers high-impact solutions that support one of the world’s largest automotive and industrial parts operations.
Requirements
What you’ll need- Bachelor’s degree in a related field or equivalent experience
- 10+ years of relevant experience
- Deep expertise in point-of-sale systems for large retail organizations
- Strong leadership of Product Managers across multiple products in modern, agile software environments
- Proven ability to set vision, solve complex problems, drive innovation, and deliver actionable solutions
- Skilled in fast-paced, evolving environments with shifting priorities
- Effective communicator and influencer across functional and technical teams
- Experienced in cross-functional product design and development
- Strong capability in defining goals, metrics, and analytics to measure product value
- Proficient in omnichannel (B2C, B2B, in-store) product discovery, user story management, competitive analysis, and mentoring junior team members.
Benefits
Comp & perks- Flexible Work Policy that permits eligible employees to work a hybrid remote schedule
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
point-of-sale systemsproduct strategyproduct designproduct developmentagile softwareuser story managementcompetitive analysismetricsanalyticsprocess improvement
Soft Skills
leadershipcommunicationinfluencingcross-functional collaborationproblem-solvinginnovationmentoringgoal definitionadaptabilityteam development
Certifications
Bachelor’s degree