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Senior Manager – Product Management, Store Experience
Softcard (acquired by Google)Senior Manager of Product Management leading innovative product delivery for store associates in automotive parts industry. Enhancing customer experience through key store touchpoints and cross-functional collaboration.
About the role
Key responsibilities & impact- Leads the strategy and delivery of innovative products that support store associates and enhance customer experiences
- Drives value across key store touchpoints—including point of sale, delivery dispatch and route planning, and phone/order management
- Improves sales, efficiency, and satisfaction
- Aligns business, customer, and technology priorities
- Leads high-performing product teams, and fosters cross-functional collaboration
- Attracts and develops top talent
- Guides product strategy and execution
- Drives change and process improvement
- Delivers high-impact solutions that support one of the world’s largest automotive and industrial parts operations.
Requirements
What you’ll need- Bachelor’s degree in a related field or equivalent experience
- 10+ years of relevant experience
- Deep expertise in point-of-sale systems for large retail organizations
- Strong leadership of Product Managers across multiple products in modern, agile software environments
- Proven ability to set vision, solve complex problems, drive innovation, and deliver actionable solutions
- Skilled in fast-paced, evolving environments with shifting priorities
- Effective communicator and influencer across functional and technical teams
- Experienced in cross-functional product design and development
- Strong capability in defining goals, metrics, and analytics to measure product value
- Proficient in omnichannel (B2C, B2B, in-store) product discovery, user story management, competitive analysis, and mentoring junior team members.
Benefits
Comp & perks- Flexible Work Policy that permits eligible employees to work a hybrid remote schedule
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
point-of-sale systemsproduct strategyproduct designproduct developmentagile softwareuser story managementcompetitive analysismetricsanalyticsprocess improvement
Soft Skills
leadershipcommunicationinfluencingcross-functional collaborationproblem-solvinginnovationmentoringgoal definitionadaptabilityteam development
Certifications
Bachelor’s degree