Senior Account Representative

Softcard (acquired by Google)

. Focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling .

Posted 5/3/2026full-timePasadena • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling
Fosters customer satisfaction by maintaining customer contact and managing customer expectations
Increases revenue and profitability through generation of new business and further development of existing accounts
Generates new leads by networking, cold calling, researching various directories and internet sites
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction
Understands complex requirements from customers for preparation of customized quoting
Delivers effective sales presentations and ensures technical requirements are met
Assists with on-site troubleshooting of customers' concerns
Works with and coordinates vendor resources to build relationships and support sales
Performs other duties as assigned

Requirements

What you’ll need

Typically requires a bachelor's degree
seven (7) or more years of experience or an equivalent combination
Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
Excellent written and verbal communication skills
A proficient understanding of key sales principles and best practices
Ability to influence customers, while maintaining healthy relationships
Ability to take initiative and work with limited direction
Ability to multitask and manage time well
Ability to use Microsoft Office
Valid driver's license required

Benefits

Comp & perks

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick
holiday pay

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales principlescustomer relationship managementlead generationcustomized quotingtroubleshootingup-sellingcross-sellingnetworkingtime managementmultitasking

Soft Skills

customer satisfactioncommunication skillsinfluenceinitiativerelationship management