Senior Account Representative

. Focuses on large customers and expands relationships .

Posted 4/28/2026full-timeNew Castle • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

Key responsibilities & impact

Focuses on large customers and expands relationships
Responsible for up-selling and cross-selling
Fosters customer satisfaction by maintaining customer contact and managing expectations
Increases revenue and profitability through generation of new business and further development of existing accounts
Generates new leads by networking, cold calling, researching various directories and internet sites
Routinely interacts face-to-face with customers to foster strong relationships
Understands complex requirements from customers for preparation of customized quoting
Delivers effective sales presentations and ensures technical requirements are met
Assists with on-site troubleshooting of customers' concerns
Works with and coordinates vendor resources to build relationships and support sales

What you’ll need

Typically requires a bachelor's degree
Seven (7) or more years of experience or an equivalent combination
Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
Excellent written and verbal communication skills
A proficient understanding of key sales principles and best practices
Ability to influence customers, while maintaining healthy relationships
Ability to take initiative and work with limited direction
Ability to multitask and manage time well
Ability to use Microsoft Office

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales principlesup-sellingcross-sellingcustomer relationship managementlead generationcustomized quotingtroubleshooting

Soft Skills

customer satisfactioncommunicationinfluenceinitiativemultitaskingtime management

Certifications

bachelor's degree