Market Director

Softcard (acquired by Google)

. Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.

Posted 3/26/2026full-timeCedar Rapids • Iowa • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
Monitor and ensure compliance with operational policies, safety standards, and company procedures.
Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines.
Produces accurate and timely financial reports and projections for the market.
Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
Collaborate with cross-functional teams to align operational initiatives with the business objectives.
Works cross functionally with Sales market director to deliver key sales initiatives.
Oversee inventory management processes to minimize shrinkage and optimize stock levels.
Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Operations Management, or related field.
7+ years of progressive leadership experience in retail store operations with multi-unit management experience.
Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency.
Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction.
Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth.
Proficiency in operational tools, inventory management systems, and reporting software.

Benefits

Comp & perks

Work conducted in office, retail stores, and customer site environments.
Health insurance
401(k) matching
Flexible work hours
Paid time off
Employee engagement initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisfinancial reportinginventory managementoperational metricsbudget managementstrategic planningprofit and loss analysisoperational standardscontinuous improvementmulti-unit management

Soft Skills

leadershipmentoringcollaborationcommunicationcustomer experience focusproblem-solvingcoachinganalytical thinkingadaptabilitystrategic thinking