Softcard (acquired by Google)

Market Director

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Hybrid

Location: Cedar Rapids • Iowa • United States

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Job Level

Lead

About the role

  • Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
  • Monitor and ensure compliance with operational policies, safety standards, and company procedures.
  • Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
  • Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
  • Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines.
  • Produces accurate and timely financial reports and projections for the market.
  • Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
  • Collaborate with cross-functional teams to align operational initiatives with the business objectives.
  • Works cross functionally with Sales market director to deliver key sales initiatives.
  • Oversee inventory management processes to minimize shrinkage and optimize stock levels.
  • Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
  • Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or related field.
  • 7+ years of progressive leadership experience in retail store operations with multi-unit management experience.
  • Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
  • Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency.
  • Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction.
  • Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth.
  • Proficiency in operational tools, inventory management systems, and reporting software.
Benefits
  • Work conducted in office, retail stores, and customer site environments.
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Employee engagement initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisfinancial reportinginventory managementoperational metricsbudget managementstrategic planningprofit and loss analysisoperational standardscontinuous improvementmulti-unit management
Soft Skills
leadershipmentoringcollaborationcommunicationcustomer experience focusproblem-solvingcoachinganalytical thinkingadaptabilitystrategic thinking