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Store Counter Sales
Softcard (acquired by Google). Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone .
About the role
Key responsibilities & impact- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
- Use your parts knowledge to assist other NAPA team members answer questions for customers
- Providing outstanding customer care and interactions with everyone who comes into our NAPA Store
- Bring customer focus and high energy to our fast-paced stores
- Welcome retail customers into our retail stores and engage to provide a positive consumer experience
- Use technology (computer), cash register, telephone, and paper catalog system
Requirements
What you’ll need- Valid Driver’s License
- Previous experience in a parts store or automotive industry
- High School Diploma or GED
- Technical or Trade school courses or degree
- Excellent verbal and written communication skills
- Love fast paced retail environments
- Great listening skills and empathy for customers
Benefits
Comp & perks- Competitive Pay
- Outstanding health benefits and 401K
- Culture of promotion from within
- Great training and ongoing development with support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
parts knowledgecustomer careretail experienceautomotive industry experience
Soft Skills
excellent verbal communicationexcellent written communicationlistening skillsempathycustomer focushigh energy
Certifications
Valid Driver’s LicenseHigh School DiplomaGEDTechnical or Trade school courses or degree