Softcard (acquired by Google)

Director, Learning and Development

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Lead

About the role

  • Develop and execute a 3-year Academy roadmap that aligns with business priorities and workforce capability needs
  • Establish learning standards, processes, and governance for consistency and quality
  • Build and lead a centralized team of instructional designers, content developers and facilitators
  • Manage a distributed trainer network across business units and regional zones throughout the US
  • Oversee day to day operations of learning delivery, scheduling, logistics, and support
  • Partner with embedded learning liaisons in each business unit to define, design, and deploy functional training tracks
  • Ensure all programs are aligned to roles, competencies, and business outcomes
  • Maintain content for core programs including onboarding, compliance, and job-specific training
  • Administer and optimize learning platforms to support content access, tracking, and reporting
  • Ensure integration with performance systems and talent data for personalized learning pathways
  • Leverage data and analytics to monitor completion rates, learning effectiveness, and adoption
  • Manage regional training zone strategy to deploy scalable

Requirements

  • Bachelor’s degree in Education, Instructional Design, HR, Business, or related field
  • 8+ years of experience in Learning & Development, including 3+ years in a senior leadership role
  • Proven success in building enterprise learning infrastructure for a dispersed, multi-location workforce
  • Strong knowledge of adult learning principles, instructional design, and field-based training delivery
  • Experience leading cross-functional learning initiatives and governance bodies
  • Excellent communication, team leadership, and program management skills
  • Proficiency with LMS/LXP platforms, content authoring tools, and learning analytics
Benefits
  • Must be comfortable working in an office setting
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designadult learning principleslearning analyticsprogram managementcontent developmenttraining deliverylearning governanceperformance systems integrationdata analysislearning pathway design
Soft Skills
communicationteam leadershiporganizational skillscollaborationstrategic planningproblem-solvingadaptabilitystakeholder engagementcoachingmentoring