Regional Manager, Asset Protection
Softcard (acquired by Google)
full-time
Posted on:
Location Type: Hybrid
Location: Charleston • Virginia • West Virginia • United States
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About the role
- Lead and oversee investigations into internal and external theft, fraud, and other criminal activities
- Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases
- Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft-related incidents
- Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements
- Provide training and guidance to store teams on theft prevention strategies and awareness
- Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards
- Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety
- Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness
- Investigate workplace accidents and incidents to determine root causes and recommend preventative measures
- Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink
- Monitor compliance with cash handling, inventory control, and other operational standards
- Provide actionable insights and reports to senior leadership on audit findings and trends
- Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts
- Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans
- Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership
Requirements
- Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred)
- Minimum of 5-7 years of experience in asset protection, loss prevention, or a related field, with at least 2-3 years in a multi-unit or regional leadership role
- Proven track record of conducting successful theft investigations and implementing safety programs
- Strong knowledge of investigative techniques, theft prevention strategies, and risk management practices
- Excellent leadership and team-building skills, with the ability to influence and motivate diverse teams
- Exceptional analytical skills, with the ability to interpret data and develop actionable plans
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
- Proficiency in Microsoft Office Suite and familiarity with asset protection tools and systems (e.g., CCTV, exception reporting software)
Benefits
- Travel may include nights and occasional weekends based on operational needs
- ability to work flexible hours, including evenings and weekends, as needed
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investigative techniquestheft prevention strategiesrisk management practicesdata analysissafety auditsincident investigationcompliance monitoringcash handlinginventory controldocumentation
Soft Skills
leadershipteam-buildinganalytical skillscommunicationinterpersonal skillscollaborationinfluencemotivationproblem-solvingtraining
Certifications
Bachelor’s degree in Criminal JusticeBachelor’s degree in Business Administrationrelated field degree