Softcard (acquired by Google)

Store Operations Market Director

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Hybrid

Location: Grand Rapids • Missouri • 🇺🇸 United States

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Job Level

Lead

About the role

  • Oversee the operational performance of multiple store locations within an assigned market.
  • Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
  • Monitor and ensure compliance with operational policies, safety standards, and company procedures.
  • Partner with sales leadership to identify and deploy strategies to improve store efficiency and service levels.
  • Produce accurate and timely financial reports and projections for the market.
  • Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
  • Conduct regular store visits to assess operations and provide actionable feedback to leadership teams.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or related field.
  • 7+ years of progressive leadership experience in retail store operations with multi-unit management experience
  • Proficiency in operational tools, inventory management systems, and reporting software.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operational performancefinancial reportingoperational metrics analysiscost reduction strategiesprofitability improvement
Soft skills
leadershipmentoringdevelopmentcommunicationfeedback provision