Operations Manager
Softcard (acquired by Google)
full-time
Posted on:
Location Type: Office
Location: Vaughan • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- develops, manages, and delivers support services to our sales force
- acts as liaison between customers, our sales force, and distribution
- maintains all sales support activities at the branch
- trains sales staff on sales related systems, databases, and associated processes
- provides customer support including order processing, advising customers of product shortages, expected delivery dates, and price changes
- manages collections process and maintains overall responsibility for outstanding invoices
- prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems
Requirements
- high school diploma or GED
- five (5) or more years of related experience or an equivalent combination
- proficient in Microsoft Office
- ability to perform financial calculations and generate reports
- ability to manage multiple responsibilities and projects
Benefits
- options for healthcare coverage
- 401(k)
- tuition reimbursement
- vacation
- sick pay
- holiday pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order processingfinancial calculationsreport generation
Soft skills
customer supporttrainingcommunicationproject managementmultitasking
Certifications
high school diplomaGED