Softcard (acquired by Google)

Outside Sales Representative

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Office

Location: East Longmeadow • Massachusetts • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
  • Promote the entire line of NAPA products and programs to Wholesale Customers
  • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
  • Identify specific needs of customers and align solutions with NAPA's offerings
  • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
  • Engage customers and keep them connected through all of NAPA's eSales programs
  • Perform educational seminars, clinics and presentations on NAPA product lines and services
  • Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Requirements

  • Prior experience in a Retail store or outside sales
  • 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
  • Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
  • Capability to present information in group meetings
  • Valid driver license with no more than 2 moving violations in the last 4 years required
  • Bachelor's Degree (preferred)
  • Background in the Automotive Industry (preferred)
Benefits
  • Valid Driver’s License
  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
  • Clear speaking and attentive listening skills

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales skillscustomer serviceaccount maintenancelead generationpresentation skillsproblem solving
Soft skills
customer focuscommunicationinterpersonal skillsproactive approach
Certifications
valid driver license