Softcard (acquired by Google)

District Operations Manager

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New Jersey, New York • 🇺🇸 United States

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Salary

💰 $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provides division level support to the district IBS teams.
  • Ensures growth and sustainability of the IBS program within the division.
  • Ensures IBS sites are achieving approved ROI, researches when actual performance is below target, and works with the District teams to improve performance.
  • Conducts regional non-company vendor management to ensure availability of inventory as needed.
  • Ensures company, and customer, policies and procedures are followed.
  • Participates in general company projects as needed.
  • Takes the role to “train the trainers” at least two subject matter experts to help training and roll out HUB.
  • Ensures all IBS personnel complete mandatory on-line HUB training on NAPATraining.com no later than 6 weeks before they go live in their site.
  • Holds accountable to rollout all eligible HUB locations – on schedule.

Requirements

  • College degree or work equivalent required.
  • Ability to manage people; prioritize and delegate to team members.
  • Strong communication skills.
  • Detail oriented.
  • Strong project management skills.
  • Requires demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, jobber, heavy duty and/or fleet establishment.
  • Possess working knowledge of the organization’s store support services.
  • Must possess high character and integrity.
  • Capable of providing strong leadership to the operation to create a high performance team; i.e., customer focus, open communication, willingness to coach and provide feedback.
  • Possess personal drive, self-motivation and initiative to accomplish Company goals and objectives.
  • Must enjoy working in a fast-paced setting and possess an ability to remain calm under pressure.
  • Ability to properly maintain and protect site facilities, equipment, inventory and all physical assets of the company.
  • Have a willingness and ability to learn.
  • Possess analytical problem solving skills.
  • Capable of operating a point-of-sale system and cataloging.
  • Proficient in Microsoft Office and using internet for parts research and sourcing.
  • Ability to utilize POS system (TAMS and HUB) to develop specialized reporting.
  • Ability to learn and use customer fleet management software.
  • Flexibility with working hours, depending on customer and location needs (i.e. emergency overtime related to weather conditions).
Benefits
  • Health Insurance: Comprehensive medical, dental, and vision plans.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
  • Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementanalytical problem solvingpoint-of-sale systemcatalogingMicrosoft Officecustomer fleet management softwareTAMSHUB
Soft skills
communicationdetail orientedleadershipteam managementcustomer focusopen communicationcoachingself-motivationinitiativeflexibility