Business Operations Analyst

Socure

Business Operations Analyst role at Socure focusing on business transformation and operational efficiency. Collaborating with cross-functional teams to improve workflows and provide reliable reporting.

Posted 5/29/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $110,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Support the execution of business transformation initiatives by coordinating cross-functional activities, tracking progress, and maintaining clear documentation of deliverables.
Translate business needs into clear requirements, user stories, and current vs. future state process documentation, while supporting project intake by reviewing submissions, gathering inputs, and preparing materials for prioritization.
Support and maintain reporting cadences, including weekly business reviews (WBRs), status updates, and executive reporting, ensuring accuracy, consistency, and timely delivery.
Assist in the administration and continuous improvement of program management tools and workflows, including supporting automation efforts to enhance efficiency and scalability.
Partner with cross-functional stakeholders to gather inputs, surface process gaps, and support the implementation of process improvements and automation solutions.
Maintain and support shared collaboration spaces and operational systems, ensuring access is organized and spaces are consistently maintained.
Ensure data accuracy and integrity across reporting, tracking tools, and documentation to support reliable decision-making.

Requirements

What you’ll need

Bachelor’s degree required.
2–4 years of relevant experience in business analysis, operations, program support, or a similar role.
Strong analytical and problem-solving skills with the ability to translate data into insights and recommendations.
Proficiency with business and productivity tools (e.g., Google Workspace, Microsoft Office, project management software).
Familiarity with automation and AI tools (e.g., Zapier or similar) and an interest in driving process optimization and AI-enabled transformation is a plus.
Ability to manage multiple priorities in a fast-paced environment with attention to detail.
Proactive, adaptable, and solutions-oriented mindset.

Benefits

Comp & perks

Offers Equity
Offers Bonus

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisprogram supportprocess documentationdata analysisrequirements gatheringprocess improvementautomationAI-enabled transformationproject management

Soft Skills

analytical skillsproblem-solvingattention to detailproactive mindsetadaptabilitysolutions-oriented

Certifications

Bachelor's degree