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Socure

Customer Marketing Lead

Socure

. Lead and manage customer engagement and communication programs, across channels including organic and paid channels, content, email, and virtual and live events .

Posted 4/20/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $175,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead and manage customer engagement and communication programs, across channels including organic and paid channels, content, email, and virtual and live events
  • Collaborate with Product Marketing, Field Marketing, Partner Marketing teams to identify opportunities for leverage and scale initiatives across customer programs
  • Continually measure, monitor and drive improvement in program approaches; employ industry best practices and look for opportunities to increase effectiveness and efficiency
  • Present regularly on program performance and learnings to key stakeholders
  • Proactively ideate and propose new approaches for compelling customer engagement programs that drive sustainability
  • Build rapport with customers to increase renewals, referrals, and cross-sell and upsell opportunities

Requirements

What you’ll need
  • BA/BS degree in marketing, business, or related field
  • 5+ years of B2B or tech marketing experience, especially Customer Service, Customer Success, or Account Management experience
  • Technical knowledge of the latest digital marketing tools and channels, including but not limited to Salesforce, Marketo, 6sense
  • Experience creating and executing marketing campaigns and programs that drive customer engagement and advocacy
  • Ability to write effective copy is a necessity
  • Familiarity with B2B marketing, lead generation, and sales processes

Benefits

Comp & perks
  • Offers Equity
  • Offers Bonus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingcustomer engagementmarketing campaignscopywritinglead generationsales processescustomer advocacyprogram measurementprogram improvementB2B marketing
Soft Skills
communicationcollaborationpresentationrapport buildingideationproactive approachstakeholder managementcreativityanalytical thinkingcustomer relationship management