Socure

Senior Product Manager – Document Verification

Socure

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $170,000 - $205,000 per year

Job Level

Tech Stack

About the role

  • Own the roadmap and execution for DocV’s forensic engine, including detection of document fraud, injection attacks, and AI-generated content.
  • Support efforts to scale DocV adoption globally, including in the public sector, financial services, and emerging markets.
  • Partner with Data Science to define, evaluate, and improve model performance across key fraud vectors.
  • Identify gaps in detection coverage and drive new signal development across image, video, and device layers.
  • Design and evolve decisioning frameworks that translate model outputs into actionable outcomes.
  • Build scalable, configurable logic that supports diverse customer risk profiles and use cases.
  • Balance fraud detection performance with user experience and conversion impact.
  • Work closely with high-value customers to understand fraud patterns, edge cases, and operational needs.
  • Translate customer feedback into product improvements and prioritization decisions.
  • Support complex customer implementations and act as a subject matter expert in DocV decisioning.
  • Collaborate with Engineering and Data Science to translate product requirements into technical execution.
  • Partner with the Fraud Investigation team, Customer Success, and Sales to align on product behavior and outcomes.
  • Drive alignment on tradeoffs between detection accuracy, false positives, and business impact.
  • Use SQL and analytics tools to evaluate model performance, decisioning outcomes, and conversion impact.
  • Define and track key metrics related to fraud detection, model precision/recall, and user experience.
  • Conduct deep dives into fraud patterns and emerging attack vectors.
  • Support product launches and enhancements with clear positioning and documentation.
  • Enable internal teams and customers to understand and effectively use decisioning capabilities.

Requirements

  • 3–5 years in product management, preferably in identity verification, fraud prevention, or other ML-driven products.
  • Strong understanding of APIs, SQL queries, databases, and product architecture.
  • Experience working closely with ML models, including understanding model outputs, evaluation metrics, and tradeoffs.
  • Exposure to image processing, OCR, or document verification systems is a strong plus.
  • Familiarity with fraud detection techniques, identity verification flows, or risk-based decisioning systems.
  • Comfortable working with data, writing queries, and deriving insights to inform product decisions.
  • Ability to balance technical complexity, customer needs, and business impact in decision-making.
  • Experience working directly with customers, especially in complex or high-stakes environments.
  • Strong ability to explain complex technical concepts clearly to both technical and non-technical audiences.
  • Proven ability to work cross-functionally with Engineering, Data Science, and go-to-market teams.
Benefits
  • Offers Equity
  • Offers Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLAPIsimage processingOCRfraud detection techniquesrisk-based decisioning systemsmodel evaluation metricsdata analysisproduct architecturemachine learning
Soft Skills
customer engagementcross-functional collaborationtechnical communicationdecision-makingproblem-solvingadaptabilitycustomer needs assessmentproduct prioritizationanalytical thinkingstakeholder alignment