Socure

Senior Forensic Document Analyst

Socure

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $95,000 - $120,000 per year

Job Level

About the role

  • Lead and define the end-to-end strategy for document labeling, manual verification, and transaction escalation across DocV.
  • Examine identity documents such as passports, national ID cards, and driver’s licenses to assess authenticity, quality, and signs of manipulation or fraud, including complex and edge-case submissions.
  • Serve as the primary escalation owner for high-risk or ambiguous transactions, supporting real-time customer decisioning and providing authoritative fraud assessments and rationale.
  • Define, document, and maintain labeling standards, review criteria, escalation guidelines, and quality controls used for model training, validation, and customer-facing decisions.
  • Own the creation and validation of labeled datasets for machine learning initiatives, ensuring consistency, accuracy, and alignment with evolving fraud patterns.
  • Partner closely with data science, product, engineering, and fraud teams to inform model development, validate model outputs against real-world fraud cases, and refine tooling and workflows.
  • Identify, analyze, and document emerging document fraud techniques and trends, translating findings into actionable guidance for models, processes, and customer use cases.
  • Support the design and rollout of new DocV capabilities, including manual review workflows and video interview based verification, helping define operational processes and fraud evaluation frameworks.
  • Act as a mentor and functional lead for forensic and review practices, setting the standard for analytical rigor, documentation, and decision quality.

Requirements

  • 3-5 years experience working with identity documents, document fraud analysis, investigations, or advanced quality and risk operations.
  • Demonstrated ability to lead and define operational or analytical processes, including labeling standards, escalation frameworks, and quality benchmarks.
  • Exceptional attention to detail and advanced visual pattern-recognition skills, especially in high-risk or ambiguous fraud scenarios.
  • Deep understanding of document security features, fraud typologies, and common manipulation techniques across global identity documents.
  • Strong written communication skills, with the ability to clearly document findings, rationale, and decision logic for both technical and non-technical stakeholders.
  • Ability to operate independently as a single-threaded owner while collaborating effectively across cross-functional teams.
  • Comfort making real-time, high-impact decisions that directly affect customer outcomes and product performance.
  • Hands-on experience with data labeling, model validation, or quality review in support of machine learning systems (preferred).
  • Exposure to manual verification workflows, risk operations, or video-based identity verification processes (preferred).
  • Experience working closely with product and data science teams to translate investigative insights into scalable systems and models (preferred).
Benefits
  • Offers Equity
  • Offers Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
document labelingmanual verificationtransaction escalationfraud assessmentlabeling standardsmodel trainingdata labelingmodel validationquality reviewdocument fraud analysis
Soft Skills
attention to detailvisual pattern recognitionwritten communicationindependent operationcollaborationdecision makinganalytical rigormentorship