Socure

Staff Product Manager – Risk & Compliance Case Management

Socure

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $180,000 - $220,000 per year

Job Level

Lead

About the role

  • Own the vision, strategy, and roadmap for RiskOS Case Management - evolving and scaling existing capabilities into a best-in-class reviewer experience.
  • Convert customer and internal pain points into crisp problem statements, requirements, and measurable outcomes (e.g., time-to-decision, throughput, quality).
  • Lead consolidation across product lines into a unified, consistent case management dashboard (queues, case views, actions, reporting).
  • Run continuous discovery with fraud/risk/compliance teams and GTM/sales (interviews, shadowing, usability testing) and turn insights into roadmap priorities.
  • Drive alignment across Product, Design, Engineering, Data Science/ML, Analytics, and GTM on priorities, sequencing, and tradeoffs.
  • Communicate clearly with executives and stakeholders; sustain velocity while protecting UX quality and platform scalability.
  • Ensure execution and launch readiness for major releases: enablement, release planning, adoption tracking, and post-launch iteration.

Requirements

  • 5+ years PM experience owning complex, workflow-heavy SaaS products; proven ability to execute and lead cross-functionally in ambiguity.
  • Strong design partnership and UX execution chops, especially for simplifying dense data into fast, accurate decisions.
  • Domain experience in fraud/risk/compliance/investigations (or adjacent operational decisioning) and comfort working directly with enterprise customers.
  • Data-driven: defines KPIs, instruments telemetry, and uses insights to prioritize and measure impact.
  • Proven ability to ship AI-assisted UX/workflows in production (incl. human-in-the-loop) with strong communication and product judgment.
Benefits
  • Offers Equity
  • Offers Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS product managementUX designdata analysisAI-assisted workflowsKPI definitiontelemetry instrumentationproduct judgmentrelease planningadoption trackingpost-launch iteration
Soft Skills
leadershipcommunicationcross-functional collaborationproblem-solvingstrategic thinkingcustomer empathyadaptabilityinsight generationstakeholder managementexecution under ambiguity