Social Media Community Moderator

Social Factor

Social Media Community Moderator managing and engaging digital communities for top brands. Interacting with users in real-time and troubleshooting across major platforms.

Posted 5/21/2026part-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop strong, growing, digital communities for some of the world's most well-known brands
Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts

Requirements

What you’ll need

Native-level understanding of language
Deep understanding of respective language pop culture, nomenclature, cultural references, and slang
Previous social media moderation experience is required
Exceptional organizational and multitasking abilities
Excellent verbal and written communication skills
Excellent spelling and grammar skills
Strong willingness to learn and think critically; a proactive approach
Knowledge of and experience with the major social media platforms: FB, X, Instagram, LinkedIn, etc.
Ability to analyze social media metrics
Experience with digital project management tools such as Asana, JIRA, Mavenlink, Basecamp, etc is a plus

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

social media moderationanalyzing social media metrics

Soft Skills

organizational abilitiesmultitaskingverbal communicationwritten communicationspelling skillsgrammar skillscritical thinkingproactive approach