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Social Factor

Sprinklr Implementation Specialist

Social Factor

. Assess the marketing goals of internal and external teams and translate them into a clear, custom roadmap of recommended technical solutions.

Posted 4/21/2026part-timeRemote • Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Assess the marketing goals of internal and external teams and translate them into a clear, custom roadmap of recommended technical solutions.
  • Create and QA Sprinklr configurations to ensure the platform is being used to its utmost potential.
  • Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr.
  • Collaborate with end-users in Sprinklr from Social Care, Analytics, Advertising, PR, Marketing, and other departments.
  • Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes, when necessary.

Requirements

What you’ll need
  • 1-2 years of Sprinklr or similar platforms is a plus.
  • Completion or near completion of a BA or BS in Marketing, Technology, or other related fields is required.
  • Some programming experience is desired.
  • Social media literacy and proficiency are desired.
  • Excellent verbal and written communication skills are essential; must be able to create and deliver compelling, polished documentation.

Benefits

Comp & perks
  • Social Factor is proud to be a Best Place for Working Parents award-winning employer for 5 years.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Sprinklrprogrammingtechnical solutionsQAtroubleshootingdocumentation
Soft Skills
communicationcollaborationproblem-solving