Account Director, Europe – 11 Month Maternity Cover

Social Element

Account Director responsible for day-to-day client management at a leading global social media agency. Leading teams to drive best-in-class social-first work and client relationships.

Posted 5/25/2026contractRemote • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Provide day-to-day management of an account
Inspire and lead client portfolio to create best-in-class work
Understand clients’ business strategy and objectives
Guide clients and agency team in social-first work
Confidently lead meetings with senior stakeholders
Manage large scopes maintaining updated forecasts
Work with Project Managers and Account Managers to deliver large projects
Review and provide feedback on work
Advocate for the client internally and keep agency team informed

Requirements

What you’ll need

Outstanding client relationship skills
A can do approach, with the ability to work closely with junior members of the team to create top quality work
Excellent organisational and time management skills and ability to juggle several tasks at once
Excellent communication skills - confident communicating with stakeholders at different seniority levels
Can demonstrate strong collaboration skills with internal teams
Competent in using PowerPoint and full Google Suite of Apps
A confident and driven individual
Excellent interpersonal skills, and the ability to effectively communicate information in written and verbal format
Proven & extensive experience in client services as an Account Director
Experience working for multi-market clients preferred, but not required
Up-to-date and current knowledge of social platforms and social media trends
Solid experience with forecasting and client planning
Sound business and financial acumen
Ability to confidently present to senior stakeholders, across multiple markets
Fantastic attention to detail

Benefits

Comp & perks

Remote/Flexible working (occasional travel)
33 days of holiday (including the bank holidays)
Birthday off
Annual Occasion Day off for an important event (eg moving house, getting married)
1 Volunteer day off
Flexible Fridays (Working half day)
3 Well Being Days
Eye care: Contributions towards eye tests and glasses
Enhanced sick pay: 4 weeks full pay, 4 weeks half pay
Enhanced family friendly policies
Employee Assistance Programme and wellbeing support
Access to our discounts website

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client servicesforecastingclient planningsocial media trendsproject management

Soft Skills

client relationship skillsorganizational skillstime managementcommunication skillscollaboration skillsattention to detailleadershipinterpersonal skillspresentation skillsproblem-solving